Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in ELGIN.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
3.9
148 reviews
5 stars
87
4 stars
22
3 stars
5
2 stars
3
1 star
31
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported a mix of experiences with service quality, ranging from quick and friendly service to serious issues like improper oil changes and lack of follow-up on complaints.
Pricing Concerns
Many customers expressed dissatisfaction with pricing, feeling that they were overcharged or pressured into unnecessary services.
Staff Professionalism
While some reviews praised the staff for being friendly and professional, others highlighted unprofessional behavior and poor customer service experiences.
Efficiency
Several customers noted the quick turnaround time for oil changes, appreciating the efficiency of the service.
Customer Loyalty
Despite some negative experiences, a number of long-term customers expressed loyalty to the business, citing consistent service over the years.
- CPChirag PatelNov 9, 20251.0Went for oil change, when I arrive I also mention my air is low in my rear passenger tire. He said we will take care of that, don't worry. When the oil changed was done, car battery died, they said it was fine yet why did it not start. After few attempts it was good to go. I asked again the tire still showed low pressure are you sure he filled it. He asked the tech and said yes, it will show up after your drive. I believed and drove off. After 5 mins the PSI did not change, and I was upset. I called back and spoke with the manager and she said he was sorry. I said now I have to somewhere else and fill air when I was at your shop and told you do make sure it was done. We are all busy but when you spend over $100 on a oil change, at least to the right thing for paying customers. He should have just doubled checked it personally. Its seems good service has gone to the way side. I will not visit again but, and teaching lessons and learning lesson for me as well.
- NCNick C.Oct 25, 20255.0God bless service like that. 5 min wait and start oil change. Drive thru Reasonable price, you can find discounts and promo online to save 5-25$ per oil change, great deal.
- CTCara Turner-KuschOct 19, 20255.0Staff was extremely helpful and kind. Excellent place to have oil and other stuff done.
- RDRob DOct 17, 20255.0Great service
- BSBarry SaltzmanSep 11, 20255.0Great service, courteous staff and fast
Frequently Asked Questions About Valvoline Instant Oil Change
What types of vehicle maintenance services does Valvoline Instant Oil Change in Elgin offer?
Valvoline Instant Oil Change offers quick, 15-minute stay-in-your-car oil changes along with a wide range of preventive vehicle maintenance services for all vehicle types.
Where is Valvoline Instant Oil Change located in Elgin?
It is located at 175 S Randall Road, Elgin, IL 60123, USA.
What are the business hours for Valvoline Instant Oil Change in Elgin?
The business is open Monday to Friday from 8:00 AM to 6:00 PM, Saturdays from 8:00 AM to 5:00 PM, and Sundays from 9:00 AM to 3:00 PM. It is closed on Thanksgiving Day (November 27, 2025) and Christmas Day (December 25, 2025).
Do I need an appointment to get an oil change at Valvoline Instant Oil Change in Elgin?
No, appointments are not required to receive oil change services.
What payment methods does Valvoline Instant Oil Change in Elgin accept?
They accept credit cards, debit cards, and mobile NFC payments.
Since when has Valvoline Instant Oil Change been serving customers in Elgin?
The location has been serving customers since July 18, 2005.
Is Valvoline Instant Oil Change in Elgin a franchise?
Yes, it is a franchise participant.
What nearby restaurants can I visit before or after my vehicle maintenance at Valvoline Instant Oil Change?
Nearby restaurants include Old Republic Kitchen + Bar, Applebee's Grill + Bar, Boston Market, McDonald's, KFC, IHOP, Tacos Jerez Elgin, Little Panda, and Subway, providing a variety of dining options for customers.
Are there any entertainment options close to Valvoline Instant Oil Change in Elgin?
Yes, Marcus Elgin Cinema is nearby, offering a place to enjoy movies before or after your visit.
What nearby stores or services can be combined with my visit to Valvoline Instant Oil Change in Elgin?
Nearby you can find Costco Wholesale for shopping and gas, ALDI USA for groceries, Everything Clean Laundromat for laundry needs, and the Postal Annex for mailing services, making it convenient to handle multiple errands in one trip.