Brand Certified
Enterprise Rent-A-Car
4.2(245 reviews)
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Business Details
400 S Randall Rd, Elgin, IL
60123, United States
Certified by Enterprise Rent-A-Car • Mar 01, 2026
(847) 488-9990
Certified by Enterprise Rent-A-Car • Mar 01, 2026
https://www.enterprise.com/en/car-rental/locations/us/il/elgin-s-randall-rd-15we.html
Certified by Enterprise Rent-A-Car • Mar 01, 2026
About
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Elgin, IL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our South Randall Road location today.
Location
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Hours
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Reviews
4.2
245 reviews
5 stars
167
4 stars
31
3 stars
10
2 stars
7
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, although some reported poor communication and unhelpful experiences.
Vehicle Condition
While several reviews highlighted clean and well-maintained vehicles, there were complaints about receiving cars that were dirty or in poor condition.
Reservation Issues
Multiple customers experienced problems with reservations, including unavailability of cars despite prior confirmations, leading to frustration.
Efficiency
Customers appreciated the quick and efficient rental process, with many noting fast check-in and check-out experiences.
Pricing Concerns
Some reviews mentioned dissatisfaction with pricing, including hidden fees and high costs associated with rentals.
- SWSteve Weimer6 days ago5.0Clean, easy. Ellis was great!
- DRDavid RinkenbergerFeb 10, 20261.0Being blamed for a cracked windshield that was pointed out at time of pickup that Alex didn't mark down, now enterprise wants us to pay to replace instead of taking responsibility
- SLSteve LylesFeb 1, 20265.0The staff picking up and dropping off, even on the phone were very helpful. I was able to change the car when I got there(just because of preference) helpful there. I needed to extend the rental, when I called in to ask, they helped my easily. And checkin was a breeze. Overall very good experience
- TJTatiana JohnsonJan 26, 20265.0Ellis was super professional and very friendly, got me in and out 5 minutes tops!
- RARhoel AlcantaraDec 26, 20255.0Very professional Reasonably priced Great customer service
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Elgin, IL?
Enterprise Rent-A-Car in Elgin offers a wide range of vehicles including cars, vans, and luxury cars with flexible rental options.
Where is Enterprise Rent-A-Car located in Elgin?
It is located at 400 S Randall Rd, Suite E, Elgin, IL 60123.
What are the operating hours for Enterprise Rent-A-Car in Elgin?
The location is open Monday to Friday from 8 AM to 6 PM, Saturday from 8 AM to 12 PM, and closed on Sundays.
How can I make a reservation for a rental car at the Elgin Enterprise?
You can reserve a rental car online at the Enterprise website or by calling their local phone number at +1 847-488-9990.
What payment methods are accepted at Enterprise Rent-A-Car in Elgin?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Enterprise Rent-A-Car in Elgin offer any special discounts?
Yes, this location offers discounts for active military members.
What are the nearby dining options around Enterprise Rent-A-Car in Elgin?
Nearby dining includes Jimmy John's sandwich shop and Panera Bread cafe and bakery, convenient spots to grab a meal before or after your rental visit.
Are there any automotive service centers near Enterprise Rent-A-Car in Elgin?
Yes, nearby automotive services include Merlin Complete Auto Care, Tuffy Auto Service Center Elgin, and Batteries Plus Bulbs for repairs and maintenance needs.
What physical therapy centers are near Enterprise Rent-A-Car in Elgin?
Accelerated Rehabilitation Centers, PT Solutions of Randall Road, and Team Rehabilitation Physical Therapy are nearby for those who might need physical therapy services.
Is there public transportation or convenience stores near Enterprise Rent-A-Car in Elgin to help with my travel plans?
Nearby convenience stores and gas stations such as Circle K and Shell can assist with refueling or quick stops, supporting your travel needs while renting a car.
Brand Certified Facts from Enterprise Rent-A-Car
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Certified March 01, 2026Yext Knowledge Graph
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