Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Elgin, IL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our South Randall Road location today.
Location
Hours
Reviews
4.2
234 reviews
5 stars
157
4 stars
31
3 stars
10
2 stars
7
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting specific employees for their excellent service.
Vehicle Condition
Several reviews mentioned issues with vehicle cleanliness and maintenance, including dirty interiors and mechanical problems.
Reservation Issues
Multiple customers reported problems with reservations, including unavailability of cars and poor communication regarding their bookings.
Efficiency
Customers appreciated the quick and efficient rental process, with many noting easy pickup and drop-off experiences.
Pricing Concerns
Some reviews expressed dissatisfaction with pricing, citing hidden fees and high costs associated with rentals.
- BFBridgette Fricks3 days ago5.0I don't know how renting a vehicle could be made more simple!!!
- UPUlisses Perez-ArizaOct 31, 20255.0Assistant manager Noah helped me out a lot and was able to get me a car similar to the one I’m used to driving. Great Customer service & Care.
- MPMary PickettSep 18, 20255.0Highly recommend the location on Randall Rd for car rentals. Very friendly and professional staff. The vehicle we received was great and would come back to rent from them again.
- NKNik kiSep 3, 20255.0Fast and easy! Alex was great!
- VMVito MasottiAug 14, 20252.0Brakes shook horribly at higher speeds. Car was unsafe. Wasn't ever offered a partial refund when I spoke to Enterprise. May never use them again. The link that was sent in their reply is for a generic help page.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Elgin, IL?
Enterprise Rent-A-Car in Elgin offers a wide range of vehicles including cars, vans, and luxury cars with flexible rental options.
Where is Enterprise Rent-A-Car located in Elgin?
It is located at 400 S Randall Rd, Suite E, Elgin, IL 60123.
What are the operating hours for Enterprise Rent-A-Car in Elgin?
The location is open Monday to Friday from 8 AM to 6 PM, Saturday from 8 AM to 12 PM, and closed on Sundays.
How can I make a reservation for a rental car at the Elgin Enterprise?
You can reserve a rental car online at the Enterprise website or by calling their local phone number at +1 847-488-9990.
What payment methods are accepted at Enterprise Rent-A-Car in Elgin?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Enterprise Rent-A-Car in Elgin offer any special discounts?
Yes, this location offers discounts for active military members.
What are the nearby dining options around Enterprise Rent-A-Car in Elgin?
Nearby dining includes Jimmy John's sandwich shop and Panera Bread cafe and bakery, convenient spots to grab a meal before or after your rental visit.
Are there any automotive service centers near Enterprise Rent-A-Car in Elgin?
Yes, nearby automotive services include Merlin Complete Auto Care, Tuffy Auto Service Center Elgin, and Batteries Plus Bulbs for repairs and maintenance needs.
What physical therapy centers are near Enterprise Rent-A-Car in Elgin?
Accelerated Rehabilitation Centers, PT Solutions of Randall Road, and Team Rehabilitation Physical Therapy are nearby for those who might need physical therapy services.
Is there public transportation or convenience stores near Enterprise Rent-A-Car in Elgin to help with my travel plans?
Nearby convenience stores and gas stations such as Circle K and Shell can assist with refueling or quick stops, supporting your travel needs while renting a car.