AutoZone Auto Parts

Reviews

• MM

  Mark

  Feb 11, 2026
  5.0
  I cannot say enough about Auto zone Summit St Elgin Il I recently visited and was helped by a gentleman named Johnathan for an issue with my battery on my Ram 1500. Johnathan tested my check engine light and battery finding that the battery no longer was holding a charge and much to my luck the battery was still under warranty, so Johnathan replaced the battery for me and also tested my starter and alternator which were working fine. Johnathan is very outgoing and friendly man who was able to answer all my questions and help me resolve the issue quickly and professionally he is a wonderful employee and generally nice person which in today's world is rare. I wanted to offer Johnathan a tip for all his help, and he turned me down and I said I would like to do something to recognize him to his employers so I guess this is the only way that I can accomplish that:) Thank You again Johnathan and Auto Zone Mark T Elgin Il
• WC

  Wendy Cermak

  Feb 2, 2026
  5.0
  I just wanted to share the great experience I've had at AutoZone. The last two times I came in with a code and a battery issue, Shawn was very helpful, knowledgeable, and explained things in terms I could understand. Thanks Shawn. I'll be back.
• MC

  Ms Chan

  Jan 24, 2026
  5.0
  I appreciate Kevin for changing my car battery for me in the freezing cold! I tried to be helpful by holding a flashlight for him. And my fingers were frozen. I’m sure his hands were too. Wish I could’ve left him a tip. Please give him a nice raise or bonus!!
• AR

  Angel Romero

  Jan 21, 2026
  5.0
  I had a fantastic experience at AutoZone on 01/20/2026, all thanks to Xander! I'd been dealing with a faulty battery for almost two weeks, relying on a charger and jump starter to get my car going each time. When I went in for the warranty replacement just about 30 minutes before closing, the manager was stricter and initially wouldn't approve it on the spot, insisting on leaving the battery for full charging and testing (which could've taken 2-3 hours). That would've meant coming back the next day, and I might not have had a ride to work in the morning. But Xander suggested an alternative: a quick 20-minute charge hooked up to a special charger that also lets him test the battery to verify if it was bad(It was). The manager gave the okay, and Xander made it happen efficiently, getting me the replacement right then and there. His initiative and kindness turned a stressful situation into a smooth one, relieving me of the hassle. Highly recommend this store – Xander's customer service is top-notch!
• CC

  Curt Coletti

  Oct 14, 2025
  4.0
  Had whT I need

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