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AutoZone Auto Parts

4.0
(324 reviews)

Business Details

835 Summit St, Elgin, IL
60120, United States
(847) 289-9227
https://www.autozone.com/locations/il/elgin/835-summit-st.html

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Elgin #2580 in Elgin, IL is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Elgin, IL or call us at (847) 289-9227.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
835 Summit St, Elgin, IL
60120, United States

Hours

Reviews

4.0
324 reviews
5 stars
188
4 stars
45
3 stars
31
2 stars
10
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Shawn, Jaime, and Xander for their exceptional service.

Inconsistent Experiences

While some customers had great experiences, others reported rude behavior from certain employees, particularly an older gentleman, leading to mixed reviews on service quality.

Product Availability

Several reviews mentioned issues with product availability and order fulfillment, including incorrect items being provided and delays in service.

Knowledge and Assistance

Customers appreciated the knowledgeable staff who provided assistance with car issues, although experiences varied significantly depending on the employee.
  • MM
    Mark
    Feb 11, 2026
    5.0
    I cannot say enough about Auto zone Summit St Elgin Il I recently visited and was helped by a gentleman named Johnathan for an issue with my battery on my Ram 1500. Johnathan tested my check engine light and battery finding that the battery no longer was holding a charge and much to my luck the battery was still under warranty, so Johnathan replaced the battery for me and also tested my starter and alternator which were working fine. Johnathan is very outgoing and friendly man who was able to answer all my questions and help me resolve the issue quickly and professionally he is a wonderful employee and generally nice person which in today's world is rare. I wanted to offer Johnathan a tip for all his help, and he turned me down and I said I would like to do something to recognize him to his employers so I guess this is the only way that I can accomplish that:) Thank You again Johnathan and Auto Zone Mark T Elgin Il
  • WC
    Wendy Cermak
    Feb 2, 2026
    5.0
    I just wanted to share the great experience I've had at AutoZone. The last two times I came in with a code and a battery issue, Shawn was very helpful, knowledgeable, and explained things in terms I could understand. Thanks Shawn. I'll be back.
  • MC
    Ms Chan
    Jan 24, 2026
    5.0
    I appreciate Kevin for changing my car battery for me in the freezing cold! I tried to be helpful by holding a flashlight for him. And my fingers were frozen. I’m sure his hands were too. Wish I could’ve left him a tip. Please give him a nice raise or bonus!!
  • AR
    Angel Romero
    Jan 21, 2026
    5.0
    I had a fantastic experience at AutoZone on 01/20/2026, all thanks to Xander! I'd been dealing with a faulty battery for almost two weeks, relying on a charger and jump starter to get my car going each time. When I went in for the warranty replacement just about 30 minutes before closing, the manager was stricter and initially wouldn't approve it on the spot, insisting on leaving the battery for full charging and testing (which could've taken 2-3 hours). That would've meant coming back the next day, and I might not have had a ride to work in the morning. But Xander suggested an alternative: a quick 20-minute charge hooked up to a special charger that also lets him test the battery to verify if it was bad(It was). The manager gave the okay, and Xander made it happen efficiently, getting me the replacement right then and there. His initiative and kindness turned a stressful situation into a smooth one, relieving me of the hassle. Highly recommend this store – Xander's customer service is top-notch!
  • CC
    Curt Coletti
    Oct 14, 2025
    4.0
    Had whT I need

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours for AutoZone Auto Parts in Elgin, IL?

AutoZone Auto Parts in Elgin, IL is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 8:00 AM to 9:00 PM.

Where is AutoZone Auto Parts located in Elgin, IL?

The store is located at 835 Summit St, Elgin, IL 60120, United States.

Brand Certified Facts from AutoZone Auto Parts

AutoZone Auto Parts partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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