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Heller Chevrolet GMC

4.5
(1347 reviews)

Business Details

100 South Ford Drive, El Paso, IL
61738, United States
(309) 270-1847
https://www.hellerchevroletgmc.com/

About

Car DealerAuto Repair ShopGMC DealerTruck DealerUsed Car DealerAuto Parts StoreChevrolet DealerUsed Truck Dealer
Since 1956, The Heller Stores has served Central Illinois and the entire country with excellent customer service. Welcoming our newest dealership to the group, Heller Chevrolet GMC, in El Paso, IL, our offerings have expanded to provide you with even more opportunities for an awesome vehicle buying (or servicing) experience! We sell new Chevrolet’s, new GMC's and have one of the largest pre-owned vehicle inventories in the area. Shop Heller Chevrolet GMC for your next vehicle, you won't be disappointed. #wedeliver

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Heller Chevrolet GMC
100 South Ford Drive, El Paso, IL
61738, United States

Hours

Reviews

4.5
1,347 reviews
5 stars
1,130
4 stars
52
3 stars
26
2 stars
22
1 star
117

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly and helpful staff, particularly highlighting salespeople like Bobo, Hunter, and Ross for their excellent service.

Sales Experience

Many reviews noted a pressure-free and enjoyable car buying experience, with transparent pricing and clear communication throughout the process.

Follow-Up and Support

Several customers appreciated the dealership's commitment to follow-up support, addressing issues after the sale and ensuring customer satisfaction.

Mixed Experiences

While most feedback was positive, some customers reported issues with vehicle conditions not being disclosed prior to purchase, leading to disappointment.
  • CL
    Christy leitner
    Feb 21, 2026
    5.0
    Bobo helped me and my husband get a new vehicle. It was such a pleasure to have him take care of us! Best vehicle buying process. I will be buying all my vehicles from him from now on. If you come to Hellers, please ask for Bobo. You won't be dissing!
  • EE
    Eric
    Feb 13, 2026
    5.0
    Heller Chevrolet GMC was a pleasure to work with. Ian was great from the start. He listened to me and when the vehicle he thought I would like came in he contacted me Immediately. When I saw the vehicle and it was in my price range I knew I chose the right dealership. Everyone there was so friendly and professional.
  • ES
    EMRAN SALEH
    Feb 8, 2026
    5.0
    I had an exceptional experience at Heller Dealership. First, Hunter, the salesman, was both professional and incredibly helpful. Corey, the sales manager, was equally supportive, and Holly, the finance manager, went above and beyond. She worked late into the evening, until 10:00 p.m., to ensure my paperwork was completed because I urgently needed the truck. The communication through video call and email from Hunter allowed me to finalize everything without even having to visit the dealership for a test drive. The best part? They saved me a two-hour trip by delivering the truck right to my doorstep. A perfect deal, great price, and outstanding customer service. Thank you all!
  • JM
    Jason Martin
    Feb 6, 2026
    5.0
    Heller Chevrolet has a fantastic team and a great selection of vehicles. They deliver all over but we were 4 hours away and they had a specific used vehicle we were looking for, so we made the drive. Bobo, the sales man who took care of us did a fantastic job and made the 4 hour drive worth it. He had already informed us of any flaws he found during his inspection and we did not discover anything else that he did not already point out. The 4 hour drive was worth it to get this vehicle and it will be worth it in the future to get the right vehicle with a trust worthy salesman like Bobo who made sure we knew exactly what we were making the drive for .
  • AS
    Alexis Still
    Jan 24, 2026
    2.0
    Not so great. Drove 3 1/2 hours for a 2023 Sierra 1500 AT4. Approx. a day or two before I was to make the drive I got a video from Ian on a walk around of the truck. There was front bumper damage that was hidden in the sell photos (photos were very dark). We had discussed the problem and agreed the bumper would be fixed and I could still come test drive the vehicle. They then would deliver the vehicle once the bumper was replaced. When getting there and doing my own walk around I also noticed damage to the wheels that I had mentioned and it was written down to be fixed with the bumper. About a week/week and a half went by and my truck was finally delivered. The bumper was fixed but the wheels were not fixed like promised. I had contacted Ian about the wheels not being fixed. He said he would get it figured out as they were suppose to do that in the shop along with the bumper. I never heard back, I then asked again and was just ignored. About a month into having the truck the check engine light came on among other lights. It has been in the shop for almost a month now. The dealership working on my vehicle looked up the work done on the truck and stated there had been extensive work done to the vehicle seeing it had been in the shop so many times. Something I was never told. I contacted Ian again asking why the truck was worked on so often and if they could assist in getting a rental. They told me to use my warranty for the rental and they would send me what they did to it, they only sent me the paper showing the work done but never what the work was they did. Moral of the story, do your due diligence and make sure they follow up on what they said they'll do.

Brand Certified Facts from Heller Chevrolet GMC

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