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Pilot Travel Center

4.0
(2578 reviews)

Business Details

2500 N 3rd St, Effingham, IL
62401, United States
(217) 342-3787
https://locations.pilotflyingj.com/search

About

Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Effingham, IL! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
2500 N 3rd St, Effingham, IL
62401, United States

Hours

Reviews

4.0
2,578 reviews
5 stars
1,209
4 stars
694
3 stars
402
2 stars
100
1 star
173

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff varies widely, with some praising friendly and helpful employees, while others report rude and unprofessional behavior.

Cleanliness

Many customers noted the cleanliness of restrooms and facilities, although some mentioned issues with crowding.

Fueling Issues

Several reviews highlighted problems with fuel pumps, including card reader malfunctions and slow service.

Parking Concerns

Customers expressed frustration with parking conditions, including tight spaces and aggressive enforcement of parking rules.

Food Options

While some appreciated the availability of food options like McDonald's, others noted a lack of variety and availability of hot food items.
  • BT
    Bobby Tamez
    Feb 14, 2026
    5.0
    2/14/26 6:00 am Liz went out of her way to get the Kiosk running,, it was very early in the morning and she even called her boss and woke her up to make sure she got me going, thanks Liz and boss!
  • SL
    Steve Lundgrin
    Feb 11, 2026
    1.0
    If I wasn't forced to buy fuel a pilot, I would never come here. They're just awful
  • GF
    Glen Fitch
    Jan 6, 2026
    3.0
    Clean restrooms and decent parking. No restaurant in the building but lots of places within a block or two if you have the time to walk.
  • EO
    E Odell
    Jan 6, 2026
    1.0
    This is the only gas station in the world that declines or errors my debit card out when trying to pay at pump. Always works perfect everywhere else. Fix your garbage its only Pilot, just went to gas station next to it and it works fine like always.
  • TE
    Trucker Elle
    Dec 20, 2025
    1.0
    Who knocks on truckers doors at 8:30am and tells them to move frm reserved parking? We’re leaving n the morning! Man banged on my door for 30 minutes! And went to no other trucks who also had no slips! Prime parking starts at 3:30a-4:30p

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.

Brand Certified Facts from Pilot Travel Center

Pilot Travel Center partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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