Business Details
About
Ford Dealer
When searching for trustworthy Ford sales and certified auto service nearby, local drivers turn to Northside Ford Lincoln. Our small-town, customer-first Ford dealership in Effingham, IL, makes it easy to finance a Ford or get professional car repairs. Shopping on a budget? Take a look at our expansive used car inventory and upgrade to a pre-owned Ford F-150 or Escape SUV and drive with confidence thanks to our standard used vehicle warranty.
Location
Hours
Reviews
4.1
302 reviews
5 stars
203
4 stars
28
3 stars
13
2 stars
11
1 star
47
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service, with some praising helpful staff while others reported rude or unhelpful interactions.
Sales Experience
Positive experiences highlighted with specific salespeople, but several customers reported issues with transparency and follow-up.
Service Quality
Inconsistent service quality noted, with some customers satisfied while others experienced unresolved issues and poor communication.
Trustworthiness
Concerns raised about honesty and accountability, particularly regarding vehicle conditions and promised repairs.
- LMlloyd mockJan 5, 20265.0I have a 2018 Ford F150. I have my service work done by this dealership everytime it needs work done I am very satisfied with the work they do. They never try to push other items I dont need like hydraulic liquid for my head lights.
- AMAndrew MatheausDec 30, 20251.0The bait and switch is still alive here.
- RKR KDec 18, 20255.0This was literally the best experience I ever had purchasing a vehicle from a Dealership. I purchased a Corvette site unseen and had it shipped to Maryland. Josh Stone gained my trust over several conversations discussing his inspection of the vehicle and negotiating price from that inspection. He also set up shipping to Maryland included in the price . The paperwork was sent overnight and the vehicle was loaded on a Carrier two days later. I received the vehicle two days after that in the condition stated in his original inspection. I can not say enough about Josh. A very experienced sales person who truly cares about his Customers. His trustworthy personality is his greatest assist. Thank you Josh!
- DSDaniel SchwarmDec 10, 20251.0Not honest or helpful! I was told I’d bereceiving rental reimbursement which they now refuse to pay! They purposely ignored requests and delayed responses to get out of their obligation! Would not recommend EVER Dillion H. Service manager is a liar and costing me thousands! Litigation suit following soon!
- CSCarol SeilerDec 9, 20254.0Overall I'm very satisfied with the service at Northside, however when I traded vehicles I only received one key fob. At the time I thought I would be okay considering the cost of another one . Was quoted $160. I realized after the fact I did indeed need a second fob. Went back for my service appointment and requested a second one be made. Received my oil change free . I paid $200.00 for the fob and $67.50 labor for a total of $267.50. I have always been under the impression when you bought a vehicle or traded you received two sets of keys or two fobs in this case. None the less I will continue to do business with Northside because I'm comfortable with their work and they have good employees working for them.
Frequently Asked Questions About Northside Ford Lincoln
Where is Northside Ford Lincoln located?
Northside Ford Lincoln is located at 1312 North Keller Drive, Effingham, IL 62401, USA.
What are the business hours of Northside Ford Lincoln?
Northside Ford Lincoln is open Monday to Friday from 8:00 AM to 5:30 PM, Saturday from 8:00 AM to 2:00 PM, and is closed on Sundays.
What types of vehicles and services does Northside Ford Lincoln offer?
Northside Ford Lincoln offers Ford vehicle sales, including new and used Ford F-150 and Escape SUVs, certified auto service, professional car repairs, and financing options.
Does Northside Ford Lincoln offer a warranty on used vehicles?
Yes, Northside Ford Lincoln provides a standard used vehicle warranty on their pre-owned Ford vehicles for added customer confidence.
Where can I find auto parts related to Northside Ford Lincoln?
You can find auto parts nearby at Northside Lincoln Parts, an auto parts and supply store close to Northside Ford Lincoln.
Are there other automotive services near Northside Ford Lincoln?
Yes, nearby automotive services include Next Car Sales & Service and Attention To Detail, which offers auto detailing and car wash services.
What dining options are available near Northside Ford Lincoln?
Nearby dining options include Innova Bar & Grill (barbecue and seafood), El Rancherito Inc (Mexican restaurant), Burger King, Arby's, Long John Silver's, Ponderosa steakhouse, Smoothie King, and Denny's diner.
Is Northside Ford Lincoln close to lodging options?
Yes, lodging near Northside Ford Lincoln includes Super 8 and Super 8 by Wyndham Effingham hotels and motels.
How can I contact Northside Ford Lincoln online?
You can visit Northside Ford Lincoln's website at https://www.northsidefordlincoln.com/ for more information and online services.
What should I know about financing a vehicle at Northside Ford Lincoln?
Northside Ford Lincoln makes it easy to finance a Ford vehicle with customer-first service tailored to support shoppers on a budget.