Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Effingham, IL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Effingham location today.
Location
Hours
Reviews
3.8
170 reviews
5 stars
93
4 stars
26
3 stars
7
2 stars
5
1 star
39
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the staff for being friendly and helpful, there were numerous complaints about poor customer service, including unprofessional behavior and long wait times.
Reservation Issues
A significant number of reviews highlighted problems with reservations, including unavailability of reserved vehicles and last-minute cancellations.
Vehicle Condition
Several customers reported receiving dirty or poorly maintained vehicles, with issues such as expired tags and unpleasant odors.
Overall Experience
Despite some negative feedback, many customers expressed satisfaction with their overall experience, citing quick service and accommodating staff.
- AWAmy Jo WellsNov 4, 20255.0Enterprise has always been helpful, even when there are hiccups, when renting a vehicle from them. I have nothing but great things to say about Enterprise!
- CRcherie rayOct 25, 20251.0Went to the store to fet our vehicle and for the 2nd time they had a smaller version
- JJJayOct 21, 20255.010/10 definitely recommend. Excellent customer service from start to finish.
- LHLane HeinzmannOct 21, 20251.0Place is a joke. Have been trying to call for two days. I either get put on hold until they hang up or the line just disconnects after the prompts.
- MWmatt wooleverOct 14, 20255.0Very accommodating and will definitely be using the Effingham store again
Frequently Asked Questions About Enterprise Rent-A-Car
Where is Enterprise Rent-A-Car located in Effingham, IL?
Enterprise Rent-A-Car is located at 1608 S Banker St, Effingham, IL 62401.
What are the operating hours of Enterprise Rent-A-Car in Effingham?
The Effingham location is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
What types of vehicles does Enterprise Rent-A-Car offer in Effingham?
They offer a wide range of vehicles including standard cars, vans, and luxury cars with flexible rental options.
How can I make a reservation for a rental car at Enterprise Rent-A-Car in Effingham?
You can reserve your rental car online at their official reservation page: https://www.enterprise.com/en/car-rental-locations/us/il/effingham-6205.html
Does Enterprise Rent-A-Car in Effingham offer any special weekend rates?
Yes, they have great weekend rates available. You can book them through their website's weekend specials page.
What payment methods are accepted at Enterprise Rent-A-Car in Effingham?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Is Enterprise Rent-A-Car in Effingham female-owned or offers military discounts?
Yes, this location is owned by women and offers discounts for active military members.
Which beauty salons are nearby Enterprise Rent-A-Car in Effingham where I can visit before or after renting a car?
Nearby beauty salons include Betsy’s Beauty and Barber 700 Street Salon and Ellen's Southside Salon, perfect for a quick grooming session before or after your rental visit.
Are there any automotive repair shops near Enterprise Rent-A-Car in Effingham if I need vehicle services?
Yes, nearby automotive repair options include Foreman's Towing & Repair, Jack's Harley Repair, Will’s Auto Repair, and DHB Transmission Specialists.
Where can I find food and refreshments near Enterprise Rent-A-Car in Effingham?
Close to the rental location, you can grab a meal or snack at La Terraza Express Taqueria, Subway, Ichabod's Bar & Grill, or enjoy ice cream at La Favorita Ice Cream & Snacks.