Pilot Travel Center

3.8
1664 reviews

About

Truck StopGas StationConvenience Store
Welcome to Pilot Travel Center in East Saint Louis, IL! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
699 IL-203, East Saint Louis, IL
62201, United States

Hours

Reviews

3.8
1,664 reviews
5 stars
703
4 stars
395
3 stars
240
2 stars
104
1 star
222

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers reported dirty bathrooms and showers, with some stating they were in poor condition and not properly maintained.

Customer Service

While some reviews praised friendly and helpful staff, others highlighted rude service and unprofessional behavior from employees.

Parking Availability

The location offers ample parking space for trucks, but issues with abandoned vehicles and overcrowding were noted.

Facilities

Customers expressed dissatisfaction with the condition of showers and laundry facilities, often citing a lack of hot water and cleanliness.

Food Options

The presence of Subway and Taco Bell was appreciated, but service quality and food availability were inconsistent.
  • LM
    Laura Murdock
    Nov 14, 2025
    5.0
    Stopped here for fuel. There was plenty of room during the day to take a 30. Store was clean and staff was nice.
  • DB
    Denise Buchanan
    Nov 12, 2025
    1.0
    Me and my husband went to subway and got food and cookies and the bread was old and the cookies was so hard u can literally put somebody eyes out smh never again
  • DS
    Daniel Sutton
    Oct 25, 2025
    1.0
    Don’t waste your time trying to use the air here. If you’ve got another option for fuel, take it! I tried to pump my steers up to 110 PSI, and their air system couldn’t even get the job done. I was sitting at 103, and after several attempts — with air still coming out of the hose — my tires actually lost pressure because there was more air in my tires than what their system was putting out.
  • HX
    Heather X
    Oct 12, 2025
    5.0
    Eddy was very friendly and allowed us to stay overnight in our RV. Some truck noise but still got a good night's sleep. Store was well stocked, has a Subway and Taco Bell but they were closed by the time we got there.
  • JS
    Justin Soliz
    Oct 6, 2025
    1.0
    Put zero start! Not one! Why the black guy security to not tell me park and tell me to park other side? Mmm where sign said? Then why red truck park there whole time and there no sign said no parking? Also this building is trash!! Everything old and dirty and service not doing right. And in all trucker parking lane smell pee and they don’t hiring someone to clean the parking lane smh! This is worse ever I see. Never come back here again. And will do complain reports.

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.