Business Details
About
Auto Repair ShopTire ShopGoodyear
Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company.
Details
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Goodyear Auto Service
205 North Main Street, East Peoria, IL
61611-2544, United States
Hours
Reviews
4.0
210 reviews
5 stars
133
4 stars
21
3 stars
13
2 stars
4
1 star
39
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, friendliness, and willingness to go above and beyond to assist.
Quality of Work
While some reviews highlighted excellent service and quality work, others reported issues with improper installations and damage to vehicles.
Timeliness
Several customers experienced long wait times for service, even with appointments, leading to frustration.
Pricing
Customers noted reasonable pricing for services, but some felt they were overcharged or received unnecessary recommendations.
Trustworthiness
Mixed feedback on trustworthiness, with some customers feeling confident in the service while others reported feeling misled or taken advantage of.
- CRCheyenne RuddDec 5, 20255.0The store manager, Koby, and his team have been absolutely wonderful. I am a very relational vs transactional person when it comes to things that are important to me. Like most people, my car is very important to me. I initially went in to seek help finding tires for one of me and my boyfriend's vehicles and he was beyond helpful. He helped in the store and I told him I had to go home to research and also talk to my bf about which tires he preferred and ended up calling Koby multiple times during this process. I'm a high anxiety person and he managed everything so well and never once made me feel like I was a bother. Fast forward to when we were getting the tires installed and I had to have them pull my car in to get checked when we were picking the truck up due to me running over something. Well, the spot it was in couldn't be patched and I figured to go ahead and replace my tires since they were needing replaced anyways. Once again, high anxiety person .... I was nervous deciding which tires and talked to Koby about my needs and what kind of driver I am. The most important thing for me was to be safe because I have young kids and winter was right around the corner. He recommended the Discovered Weather ready 2's saying they were highly rated for the snow but were good for all conditions. Well, we just got 10 inches of snow over the weekend and when I say I felt like I was driving on dry asphalt... I did not slip, slide, feel uncomfortable or anything. I have been raving about these tires and Goodyear. I waited until I'd driven on snow to leave this review lol We did purchase their 3 year alignment deal for both vehicles and when we went in to get oil changes, we both had our tires aligned with no additional cost because of this amazing program. Back to the beginning of me being more relational ... I feel as though I can trust Koby and his team and by that, he has gained a customer for life. Thanks for taking care of me and family!
- MWMarisa WeyenethDec 4, 20255.0I had car issues nearby, and Koby was very responsive, kind, and helpful when I called. His customer service was 10/10, and I was so appreciative of the way he got my car up and running again so quickly!! Very appreciative of his help!
- SRsteve rozanskyNov 11, 20255.0Dan was super helpful airing up my tires on a frigid day. I've been in the industry 40 plus years and if I was close,id hire him!
- SSSaovalak SudlertNov 10, 20255.0Koby HEDGES Store Manager he’s very prompt to the service that l needed. Costco mechanic guy recommended me to come here. It’s my first time ever to get service done here and l very highly recommend this place to everyone. Will definitely come back for further service needed, thank you very much sincerely/Jennifer YOUNGBLOM
- SSScott SatterleeAug 2, 20255.0The service I received was above and beyond normal… Price was very reasonable… I won’t go any place else for an oil change or tires
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service in East Peoria provide?
Goodyear Auto Service offers full-service tire and automotive repairs, including oil changes and tire services.
Can I pick up my order in-store at Goodyear Auto Service?
Yes, Goodyear Auto Service offers in-store pickup services.
What are the regular operating hours for Goodyear Auto Service?
Goodyear Auto Service is open Monday through Saturday from 8:00 AM to 6:00 PM and closed on Sundays.
Is Goodyear Auto Service wheelchair accessible?
Yes, it has a wheelchair accessible entrance and restroom facilities.
What payment methods are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
How can I schedule an appointment at Goodyear Auto Service?
You can make an appointment online via their reservation URL: https://www.goodyearautoservice.com/en-US/make-appointment
Is Goodyear Auto Service open on major holidays?
Goodyear Auto Service is closed on some holidays such as January 1 and November 27, but open with reduced hours on holidays like July 4 and December 24.
Where is Goodyear Auto Service located?
It is located at 205 North Main Street, East Peoria, IL 61611-2544, United States.
Which nearby places can I visit for food options near Goodyear Auto Service?
Nearby food options include Subway, Starbucks, A&W Restaurants, Popeyes Louisiana Kitchen, and Long John Silver's, all within easy reach for a meal before or after your visit.
Are there fitness and recreational facilities close to Goodyear Auto Service?
Yes, nearby you can find Elevate Trampoline Park and Planet Fitness, great options for exercise or family fun around your auto service appointment.
Where can I stop for coffee near Goodyear Auto Service?
Starbucks is located nearby, offering coffee and drinks which make it convenient to grab a beverage during your visit.