Gerber Collision & Glass

Reviews

• NG

  Nathan Grimes

  Oct 27, 2025
  1.0
  My insurance company recommended this place and I couldn't disagree more with that recommendation. I only worked with them for a day but the few interactions I had with them were so poor that there was no way I was going to trust my vehicle with them. First I had to initiate conversation and call them to even confirm they saw the claim and were going to look at the truck. When I did call the person answering calls didn't have the first idea on how long it would take to get the truck looked at, where I was at in line, or when I should expect a call back. I had to ask to speak to the estimator to get that information and he was not very happy to talk to me. Second they apparently broke my key fob as they called me after having the truck all day to let me know the fob wasn't working. Even though the tow driver didn't have a single issue with the fob. Third they didn't read the information on my intake form as they kept calling the wrong number and didn't bother to check the one I had written on the key drop form. Why even have people fill that information out if you're not going to use it? Fourth during my call with the estimator I was asking some follow up questions and loudly over the phone I hear "You gonna bring that key fob??" Which apparently was the MANAGER interrupting the call and listening in on the conversation. Unprofessional and not nessecary. I would suggest an alternative location.
• CF

  Chris Fox

  Dec 30, 2022
  5.0
  I hit a deer last week on the coldest day. Spoke with Ashley she helped me with everything she made everything so easy. I didnt have to stress about anything. She was even helpful with rental car contacts.
• JH

  Jack Hagan

  Feb 22, 2021
  5.0
  Fast, friendly service. Went above and beyond to complete my repairs and get my vehicle back to me. A++

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