Enterprise Rent-A-Car

Reviews

• DS

  Drew Silzer

  Apr 17, 2026
  5.0
  Customer service was top notch. Very efficient, helpful and pleasant. No issues, very smooth experience.
• SU

  Sami Uddin

  Apr 14, 2026
  5.0
  I had an amazing experience with Enterprise Rent-A-Car! I rented a car for three days for a special trip to Minnesota to celebrate my wife’s birthday at the Mall of America, and everything went perfectly. We were given a Toyota RAV4, which turned out to be an excellent choice—extremely reliable, great on gas, and packed with modern technology that made our 6-hour drive back and forth smooth and comfortable. The entire rental process was easy and hassle-free, and the vehicle truly enhanced our trip. I highly recommend Enterprise to anyone looking for a dependable rental and outstanding service.
• AA

  Ahmad Aladawi

  Apr 10, 2026
  5.0
  I had a great experience with this Enterprise location. The whole rental process was smooth, and returning the car was just as easy. Diego, the branch manager, was extremely helpful, professional, and genuinely a great person to work with. He made everything simple and stress‑free. Highly recommend this location.
• CF

  Cnota Family

  Apr 8, 2026
  5.0
  We had a fantastic experience with Enterprise during our recent week-long rental. We booked a minivan, and the entire process was seamless from start to finish. A few highlights from our trip: *Efficiency: The vehicle was ready to go the moment we arrived, making the pick-up process incredibly quick. *Cleanliness: The van was clean inside and out, which we really appreciated given the amount of time we spent on the road. *Reliability: We drove it for seven days straight and had absolutely no issues. It was a smooth, stress-free ride for the whole family. If you’re looking for a professional staff and a reliable vehicle, I highly recommend this location. We will definitely be renting from Enterprise again!
• MM

  Melissa M

  Mar 27, 2026
  1.0
  Horrible experience—avoid this location. SHAME on the management and staff here. I strongly recommend going to Avis or anywhere else. We reconfirmed multiple times throughout the week, including the day before, that our reserved large-size vehicle would be available. Each time, we were told yes. Then—just hours after the final confirmation—we arrived for pickup and were suddenly told they didn’t have one. We were given a series of excuses, including a supposed recall affecting inventory. Even if that explanation were legitimate, the bigger issue is the complete lack of proactive communication and problem-solving. If they truly learned about this at 1pm on the day of our reservation, why didn’t anyone reach out immediately? Why wasn’t there any effort to locate a comparable vehicle at another location before we arrived? About an hour later, they offered us a smaller vehicle that was not only inadequate for our needs, but also had broken parts. To make matters more confusing, staff mentioned recalls affecting models like Wagoneers and Expeditions—yet we later learned that another nearby Enterprise location-- saw it with our own eyes and spoke with the staff there-- was was still renting out Expeditions in the same vehicle class we reserved. This isn’t a minor inconvenience. Because of this failure, we are unable to go on our planned family trip. We coordinated work schedules and our children’s time off specifically for this window, and we now also face potential lodging losses. This situation reflects extremely poor management, lack of accountability, and disregard for customers’ time and commitments.

Frequently Asked Questions About Enterprise Rent-A-Car