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Mavis Tires & Brakes

4.8
(2014 reviews)

Business Details

7209 Lemont Rd, Downers Grove, IL
60516, United States
(630) 283-8414
https://www.mavis.com

About

Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection StationMavis Discount Tire
Mavis Tires & Brakes is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, Mavis Tires & Brakes delivers trusted service and value. Come visit us today at Mavis Tires & Brakes in Downers Grove.

Details

  • DebitAvailable
  • Cash onlyNot available
  • RestroomAvailable
  • Wheelchair accessible entranceAvailable

Location

Mavis Tires & Brakes
7209 Lemont Rd, Downers Grove, IL
60516, United States

Hours

Reviews

4.8
2,014 reviews
5 stars
1,859
4 stars
35
3 stars
10
2 stars
8
1 star
102

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff, particularly Michael and Andrea, for their helpfulness, professionalism, and thorough explanations of services.

Efficiency

Customers frequently noted the quick service and ability to get in and out promptly, especially for oil changes and tire repairs.

Mixed Experiences

While many reviews were positive, some customers reported dissatisfaction with service discrepancies and issues with tire repairs, suggesting inconsistency in service quality.

Honesty and Transparency

Several customers appreciated the honesty of the staff regarding necessary repairs and pricing, with some noting that they were not charged for unnecessary services.
  • ME
    Mylo Esquilin
    5 days ago
    5.0
    Thank you Mavis team for your help, especially Evan and Michael. It's not often I feel like my car is in good hands! I watched as the team to care to search for a leak a few days after filling up all my tires. Then took extra care to line up my tire. Awesome job!
  • AS
    Adeline Schierbaum
    Feb 19, 2026
    5.0
    Fast and excellent service. Had a flat tire from a nail and was able to get in and out! The person working on my car was very knowledgeable and took me around the whole car to explain potential issues that might pop up. I will be recommending you guys to my friends and family :)
  • KJ
    Krutesh Jhobalia
    Feb 12, 2026
    1.0
    I will not be returning to this establishment. My experience was unsatisfactory due to a discrepancy between the information provided and the services rendered. I was initially informed that an alignment service remained on my account, but this was subsequently deemed invalid. Furthermore, I was not notified by the employee regarding any expiration of this service. The pricing of the tires was excessive, and the customer service was subpar. I will not be utilizing the services of this organization again due to these inconsistent practices.
  • WA
    Waseem2 Alfahel2
    Feb 10, 2026
    1.0
    Warning!!! I don’t know where they got their good review from, but I felt like I need to share my experience. For a very simple nail in my tire, they refused to fix it and said it’s unsafe. The staff members were very nice to me though and they said it’s not up to them. It’s a facility policy to not fix these kind of nails, although it can be done. The nail was completely on the body not on the side as you can see in the picture. Literally stealing money from you all convincing you to have to change your tire which means the other tire has to also be changed which costs a couple of hundred dollars instead of fixing it for 10$ at Costco. They bumped air into my tire and gave it back to me and I of course took it to a local car dealer who fixed it for me for no cost. JUST BE CAREFUL WITH FLAT TIRES WITH THEM AND DON’T CHANGE YOUR TIRES IF THEY TELL YOU BEFORE YOU GET A SECOND HONEST AND TRANSPARENT OPINION
  • DD
    DKsling
    Feb 5, 2026
    5.0
    First time trying a service at this shop, and i must say, I'm amazed by their professionalism. The very friendly Michael really explained everything actually going on with my car in a way I could easily understand. I explained the urgency with which i needed to fix my car as i use my car for work (and i was down financially too). I was given a great service. Although they found additional related problem while fixing my car, they still fixed it too without any additional cost after already giving me an amazing quote to fix my car. This is a shop i can actually depend on. Wish i found this place earlier.

Frequently Asked Questions About Mavis Tires & Brakes

What are the COVID safety practices like here?

Mavis wants you to know that your well-being and safety mean everything to us. Counters are cleaned throughout the day, we have 6ft spacing between chairs in the waiting area and when waiting in line. We also provide hand sanitizer for customers and all staff and customers are required to wear a mask. We follow CDC updates and protocol as recommended. See additional information here: https://www.mavis.com/covid-19/protocols.asp

Can I come over and fill up the air in my tire?

Yes, most Mavis locations have free tire air stations that allow you to check your tire pressure and fill up your tires for free.

Brand Certified Facts from Mavis Tires & Brakes

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Certified March 01, 2026Yext Knowledge Graph
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