Gerber Collision & Glass

3.9
144 reviews

About

Auto Body RepairAuto Repair ShopAuto Dent Removal Service
Gerber Collision & Glass provides collision auto body repair and auto glass services backed by a Lifetime Guarantee for as long as you own your vehicle. Contact us for a free collision auto body repair estimate or auto glass quote today!

Details

  • RestroomNot available

Location

Gerber Collision & Glass
2360 Ogden Ave, Downers Grove, IL
60515, United States

Hours

Reviews

3.9
144 reviews
5 stars
92
4 stars
10
3 stars
6
2 stars
11
1 star
25
  • TS
    Tricia Scheidemantel
    3 days ago
    5.0
    Dave was so helpful!! He was fast , efficient and did not charge me for buffing out a little white paint off my red car. I will definitely be back if I need services.
  • AB
    Anita Baylovski
    Aug 31, 2025
    1.0
    ABSOLUTELY DO NOT GO HERE! If I could give negative stars, I would. This is without question the worst shop I’ve ever dealt with. I had to bring my car back six times — and each time something else was broken or done wrong. The trunk lid still leaked after multiple “repairs,” the bumper kept popping off, hardware was missing, and parts were left broken. They even glued my rubber trunk seal on crooked — who does that?! The paint job was just as bad. Instead of repainting and blending the back properly, they dabbed random spots that peeled off almost immediately. Now my car is rusting because of their sloppy work. The manager is defensive, rude, and refuses to accept responsibility. He does not listen to female customers at all. The paint buffing is terrible, the bumper clips are broken, and nothing is aligned correctly. Every time they “fix” one thing, another problem shows up. Save your car, your time, and your money — this place is a complete disaster. Btw all the pictures are done "After" the repairs 🤷‍♀️
  • PH
    Peter Holmes
    Jul 2, 2025
    5.0
    My experience with Gerber Collision & Glass was excellent from start to finish. Everyone I interacted with was courteous and attentive but in particular I'd like to single out Jacob, who handled my repair from start to finish. He's exceptionally thorough and professional. Highly recommend this business to anyone needing auto repair.
  • RR
    Rashmitha
    Jun 5, 2025
    1.0
    I am not here to discuss your service, which, in my experience, has been extremely disappointing—though you're not going to accept that. The very least one could expect is to be heard respectfully. Interrupting a customer mid-conversation with a raised voice and a dismissive "Hold on"—especially when they are speaking courteously—is entirely unacceptable Additionally, the manager’s behavior was highly unprofessional. Someone in that position should demonstrate proper manners.
  • DC
    Diane Castro
    Apr 1, 2023
    5.0
    The receptionist was absolutely wonderful and professional.

Frequently Asked Questions About Gerber Collision & Glass

What types of services does Gerber Collision & Glass offer?

Gerber Collision & Glass provides services including collision repair, auto body repair, windshield replacement, dent removal, bumper repair, and auto glass services.

Where is Gerber Collision & Glass located?

Gerber Collision & Glass is located at 2360 Ogden Ave, Downers Grove, IL 60515, USA.