Advance Auto Parts

4.0
132 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 1202 75th St in Downers Grove offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
1202 75th St, Downers Grove, IL
60516, United States

Hours

Reviews

4.0
131 reviews
5 stars
77
4 stars
17
3 stars
14
2 stars
3
1 star
20
  • IS
    Inspire Success
    Nov 16, 2025
    1.0
    Poor customer service. My check engine light started blinking so I stop at the nearest auto store which happened to be this location. I walked in, there were two employees working behind the counter one was already assisting a customer and the other was available. I told the guy what the issue was and proceed to tell me to pull my car in front so we can check the codes to the vehicle. It took less than a minute to pull my car in front so I waited for him to come outside to assist me but instead got on a phone call and left me waiting outside for over 20 minutes. At this point I just ended up leaving because I thought theres no way in hell this guy just left me hanging outside for over 20 minutes while he continues to talk on the phone while he already agreed to assist me. Its people like this why I never return to the same location.
  • NP
    Nicholas P
    Oct 25, 2025
    4.0
    I came here to pick up an order. Employees were friendly. Plenty of parking. Not a busy area.
  • DT
    David Étienne
    Sep 18, 2025
    5.0
    The other day I went to the location on 75th street. I needed to get a new set of wipers. Eddie and John went above and beyond to take care of me. It felt like a personal, small town experience. Thanks, guys.
  • MM
    Mark Monaco
    Sep 9, 2025
    5.0
    It's okay
  • EW
    Eric Wisch
    Aug 9, 2025
    5.0
    I found myself in a bit of a pickle, a Saturday cursed by an incorrect online order. Am I to blame? Was the online order screwed up? It doesn’t matter because Angel is the epitome of customer service and excellence. I walk in to grab my online order to a smiling face ready to help. I come back a few hours later with a customer experience CHALLENGE. Not by choice.. who wants to do repairs twice? Angel handled my situation like he wrote the book on customer retention. Give this man a raise before someone else takes him away from this location. Thanks angel!!

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*