Jiffy Lube

4.0
211 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationWindshield Repair
Jiffy Lube offers fast, quality oil changes performed by trained technicians in DIXON. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
801 N Galena Ave, Dixon, IL
61021, United States

Hours

Reviews

4.0
211 reviews
5 stars
121
4 stars
35
3 stars
18
2 stars
8
1 star
29

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers praised the quick service, often mentioning being in and out within 15-20 minutes.

Customer Service

Overall, the staff received positive feedback for being friendly, professional, and helpful.

Quality of Work

While many reviews highlighted excellent service, there were several complaints about poor workmanship leading to vehicle damage.

Communication

Some customers expressed dissatisfaction with a lack of transparency regarding pricing and services performed.

Cleanliness

The waiting area was frequently noted as clean and comfortable, contributing to a pleasant experience.
  • CR
    Cherish Rhodenbaugh
    Oct 14, 2025
    5.0
    Fast, great service!! Would recommend!
  • CR
    Cindy Range
    Oct 11, 2025
    5.0
    I drove up, was met at my car…fantastic…means you’re on top of things. I said I needed an oil change and asked how long it would take. “Less than 15 minutes” was his reply. Well, he wasn’t wrong. I was in and out in 12 minutes and had the air filter changed, too. Can’t beat that!
  • JS
    Jason schroeder
    May 1, 2019
    1.0
    If I could give zero stars, I would. They put the wrong slip oil in my rear differential and destroyed my clutch pack. They will not stand by their customers and like to hang up on you when you call. They lie to your face saying they will take care of the problem and then call you. They don't call you back and are very disrespectful. Take your vehicle to your dealer to have anything done to your car, or your gonna get stuck paying thousands more!
  • AL
    AL Lauer
    Jun 24, 2018
    4.0
    Always quick service
  • HH
    Hutser1996
    Jun 22, 2017
    2.0
    I went in two days ago for a signature service, and they really skipped over most of it. The oil change got done, they vacuumed one floor mat (driver), didn't touch the break fluid, which should've been checked and topped off, didn't touch the transmission fluid, which should've been checked and topped off. I made sure to check thoroughly for leaks before topping them off myself afterwards. The passenger side front floor mat was admittedly messy, and I don't expect them to deal with that, but the back seat floor had 1-2 things that could've been thrown on the seat for them to vacuum, but it was ignored. It really defeats the purpose of paying for all this if I have to go back through and double check for and fix the things they cut for time, hence the two stars; I won't be going back. If you give them a try make sure to double check their work as soon as you can after it's completed.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service