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Enterprise employee helping Enterprise car rental customer roadside in the rain
Brand Certified

Enterprise Rent-A-Car

4.2
(215 reviews)

Business Details

716 N Galena Ave, Dixon, IL
61021, United States
(815) 288-1400
https://www.enterprise.com/en/car-rental/locations/us/il/dixon-6249.html

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Dixon, IL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Dixon location today.

Location

Enterprise Rent-A-Car
716 N Galena Ave, Dixon, IL
61021, United States

Hours

Reviews

4.2
215 reviews
5 stars
140
4 stars
30
3 stars
11
2 stars
10
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is frequently praised for being friendly, helpful, and accommodating, with many customers highlighting exceptional service experiences.

Vehicle Condition

While many customers received clean and reliable vehicles, there were complaints about dirty cars and issues with vehicle readiness.

Reservation Issues

Several customers reported problems with vehicle availability despite reservations, leading to dissatisfaction and inconvenience.

Communication

Customers appreciated clear communication from staff, but some experienced issues with unexpected charges and lack of information regarding rental policies.
  • AS
    Andy Smith
    Jan 27, 2026
    5.0
    Nice easy process and very kind staff.
  • CF
    Chelsea Franklin
    Jan 6, 2026
    5.0
    I had an outstanding experience with Enterprise of Dixon. Luke exemplified the epitome of customer service. He was courteous, knowledgeable, and extremely helpful! 10/10 would absolutely rent here again!
  • CS
    Chris Shultz
    Jan 5, 2026
    5.0
    Friendly and accommodating staff. Great communication before, during and at drop off!
  • MS
    Michael Sheridan
    Dec 30, 2025
    5.0
    Quick and easy pick up. Great customer service
  • ER
    Edward Rybicki
    Dec 18, 2025
    5.0
    Went out of their way to assist me in time of need. Friendly and dependable.

Brand Certified Facts from Enterprise Rent-A-Car

This information is certified by Enterprise Rent-A-Car and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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