Valvoline Instant Oil Change

4.5
210 reviews
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Business Details

1340 Lee St, Des Plaines, IL
60018, United States
(847) 296-7059
https://store.vioc.com/il/des-plaines/1340-lee-st
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About

Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Des Plaines.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
1340 Lee St, Des Plaines, IL
60018, United States

Hours

Reviews

4.5
210 reviews
5 stars
174
4 stars
12
3 stars
0
2 stars
4
1 star
20

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers consistently praised the professionalism, efficiency, and thoroughness of the staff, particularly highlighting individuals like Manuel, Nick, and Tim for their exceptional service.

Speed and Convenience

Many reviews noted the quick turnaround time for oil changes, with several customers reporting service completed in under 15 minutes.

Customer Care

The staff's friendly demeanor and willingness to explain services without pressure for upselling were frequently mentioned, contributing to a positive customer experience.

Mixed Experiences

While most feedback was positive, some customers reported issues such as service delays, miscommunication, and unsatisfactory resolutions to problems, indicating room for improvement.

Cleanliness and Environment

The service area was generally described as clean and well-maintained, contributing to a pleasant atmosphere for customers.
  • CA
    Christine Anderson-Belair
    Nov 14, 2025
    5.0
    Excellent service from Manuel Tommy and James so kind so thorough and so helpful will definitely be back
  • LL
    Leland
    Nov 14, 2025
    5.0
    Tommy is the only reason I come back here. Hard worker and amazing person.
  • OO
    Oakbrook
    Nov 7, 2025
    5.0
    Brought my Mercedes, took time to figure out the new layout of the new models but succeeded in changing oil and filter about 20 minutes and $140 full Euro synthetic
  • SW
    Sarah Wolf
    Nov 7, 2025
    5.0
    Very efficient and professional. Never feel pressured, just well informed.
  • LV
    L Vaz
    Oct 25, 2025
    5.0
    Went for an oil change on my mom's car, Manuel and James were very helpful and informative about their services and patient. It was my first time at this company and they were happy to go over any services they do. I highly recommend them. They were very welcoming with any questions or concerns I had.
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Frequently Asked Questions About Valvoline Instant Oil Change

What services does Valvoline Instant Oil Change in Des Plaines offer?

Valvoline Instant Oil Change offers quick, easy oil changes with a stay-in-your-car service, along with a wide range of preventive vehicle maintenance solutions for all types of vehicles in Des Plaines.

What are the operating hours of Valvoline Instant Oil Change in Des Plaines?

The service center is open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 10:00 AM to 4:00 PM. It is closed on major holidays like November 27, 2025, and December 25, 2025.