Business Details
About
Auto Repair ShopTire ShopGoodyear
At Just Tires you'll find a wide selection of both tires and services. From oil changes to wheel alignments, all services at Just Tires are performed by certified experts and use premium products.
Details
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.9
260 reviews
5 stars
157
4 stars
24
3 stars
21
2 stars
7
1 star
51
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some staff members are praised for their friendliness and helpfulness, others are criticized for rudeness and poor communication.
Service Speed
Many customers appreciate the quick service, especially for tire installations and repairs, but there are complaints about long wait times and delays.
Honesty and Integrity
Several reviews commend the business for its honesty, particularly in not pushing unnecessary services or repairs, while others express distrust due to perceived upselling tactics.
Management Issues
There are multiple mentions of poor management and inconsistent service quality, leading to frustrations among long-time customers.
Technical Competence
While some customers report satisfactory technical service, others have experienced issues with repairs and alignments, raising concerns about the shop's technical expertise.
- OROmar RodriguezDec 7, 20251.0The approach from the manager or person in charge is horrible. One of my worst experiences. I came in with a flat tired and before I explain what needs he cuts me off and tells me he can't help me. No explanation and I have to ask why? Just to be told they can't help very rudely because he didnt have the man power. Its like sir you're in the customer service. Learn how to speak to customers. You're in business because of us. The owner must not know who he has working here. Worst experience. Would not recommend coming here specially if you're a women.
- MZMichelle ZeidNov 12, 20255.0I made a spontaneous stop here this morning due to me needing help with removing a fused cap on my drivers side tire valve. Rich was quick to assist with him being friendly and generous with his time and effort. He was able to successfully remove the severely fused cap, checked all of my tires, and filled them accordingly with air given the recent cold snap. I was very extremely impressed and thankful for his kindness. The world needs more great people like Rich! I highly recommend Rich and this specific Just Tires location.
- MSMary SullivanNov 8, 20255.0Came in with a nail in my rear passenger tire. Unfortunately, the whole tire had to be replaced, since it was in the side. Since my car is fairly new, they custom ordered the same tire and it was shipped in and replaced less than 24 hours after first coming in. Oh, and on a Saturday. Fast work and reasonable prices. I definitely recommend!
- AKAlex KristalidisOct 20, 20255.0Went in this afternoon for a tire fill up & had Fernando assist me today, he helped me within seconds and had everything done quickly. Great performance and overall a great guy 5/5
- OCOdin CentenoOct 11, 20255.0Great customer service and they work fast!
Frequently Asked Questions About Just Tires
What types of services does Just Tires offer?
Just Tires offers a wide selection of tires and services including oil changes and wheel alignments, all performed by certified experts using premium products.
What are the operating hours of Just Tires?
Just Tires is open Monday through Saturday from 8:00 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM, with some variations on holidays.
Does Just Tires provide in-store pickup service?
Yes, Just Tires offers in-store pickup as part of their pickup and delivery services.
Where is Just Tires located?
Just Tires is located at 1180 East Oakton Street, Des Plaines, IL, 60018-2034, USA.
What payment options are accepted at Just Tires?
Just Tires accepts American Express, Cash, Check, Discover, Mastercard, and Visa as payment methods.
Does Just Tires have wheelchair accessible facilities?
Yes, Just Tires has a wheelchair accessible entrance and restroom, ensuring accessibility for all customers.
Can I make an appointment online for services at Just Tires?
Yes, you can make an appointment online through their reservation website at https://www.justtires.com/en-US/make-appointment.
What nearby places can I visit before or after my appointment at Just Tires?
Nearby, you can visit Chase Bank for your banking needs or enjoy a meal at fast food restaurants such as Arby's, KFC, Wendy's, or Taco Bell.
Are there any nearby automotive service competitors to Just Tires?
Yes, nearby competitors include Car-X Tire & Auto, Firestone Complete Auto Care, Discount Tire, NTB, Pep Boys, and Monro.
Where can I find financial services and ATMs near Just Tires?
You can find financial services and ATMs nearby at Chase Bank, Bank of America, US Bank, Western Union, and Currency Exchange.