Jiffy Lube

4.1
184 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationWindshield Repair
Jiffy Lube offers fast, quality oil changes performed by trained technicians in DES PLAINES. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call whether to stay in your car or wait in our lounge. In need of a tire rotation, filter, battery, or windshield wiper replacement? Our technicians will get you in and out in a Jiffy, with no appointment necessary. We welcome fleets.

Details

  • Requires appointmentNot available
  • RestroomAvailable
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable

Location

Jiffy Lube
777 Elmhurst Rd, Des Plaines, IL
60016, United States

Hours

Reviews

4.1
184 reviews
5 stars
134
4 stars
10
3 stars
1
2 stars
3
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and knowledgeable staff, highlighting their helpfulness and professionalism.

Trust Issues

Several reviews expressed concerns about upselling and overcharging, leading to a loss of trust in the service provided.

Service Quality

While many customers reported excellent service and quick turnaround times, some experienced issues with incomplete work or damage to their vehicles.

Pricing Concerns

Customers noted that prices were higher than expected compared to other locations, with some feeling they were charged unfairly.

Owner Reputation

The owners received positive mentions for their honesty and community involvement, which contributed to a favorable impression among many customers.
  • MS
    Mariya Stoeva
    Nov 14, 2025
    1.0
    Brought my car here for an oil change a few months ago, and it was a complete nightmare. They overcharged me, wrecked my engine, and then acted like none of it was their responsibility. My car ran so terribly afterward that I was honestly grateful when it eventually got totaled — that’s how bad their “service” was. In my experience, this place feels like the kind of shop that does the bare minimum, cuts corners, and leaves you with bigger problems so you’re forced to come back and spend even more money. Absolutely the worst. Avoid this place at all costs.
  • LL
    Lee Leahy
    Oct 23, 2025
    5.0
    Fantastic, friendly service ! Won’t take my car anywhere else no matter the price !
  • MK
    Michael Kawell
    Sep 16, 2025
    5.0
    I would totally recommend this place! Took my car there this morning and they were very thorough and knowledgeable and customer service A+. Will definitely keep going here for all oil changes and auto issues. Thank you for everything
  • JS
    Joy Schaefer
    Sep 14, 2025
    5.0
    Nice people. My goal to oil change place.
  • MM
    Mariya
    Jul 29, 2025
    1.0
    This location is a prime example of everything wrong with shady, independently owned service shops hiding under a big-name brand. I came in for a standard oil change and ended up being told I had to pay extra because the oil filter cap was “stuck.” Funny — no other mechanic has ever flagged this as an issue. And guess what? Whether it’s stuck or not, removing it is part of a basic oil change. That’s literally the job. But instead, they used it as an excuse to charge more — a total upsell scam. Ended up paying over $300. I trusted Jiffy Lube, and my family has been using them for years — but this experience has completely shattered that trust. This location made up their own rules, overcharged me for a job that should’ve been routine, and then dismissed my concerns when I tried to address it. If you’re not mechanically inclined, beware: this place will take advantage of you. They rely on customers not knowing any better so they can pad the bill. Shame on this franchise and shame on Jiffy Lube corporate for letting them operate like this. I’ll never return — and if you value your time, money, or sanity, you shouldn’t either.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service.