Auto Body RepairAuto Repair ShopAuto Dent Removal Service
Gerber Collision & Glass provides collision auto body repair and auto glass services backed by a Lifetime Guarantee for as long as you own your vehicle. Contact us for a free collision auto body repair estimate or auto glass quote today!
I left my vehicle with them on 7/30/25 to fix damages from a fender bender accident (5k with parts and labor total) and they kept pushing the completion date back which is now 9/18/25. I can't even get a hold of someone to talk to unless they reach out to me - which is once every blue moon, not like 2x a week as they promised. When I try to call, I get send around to different places, only to get disconnected.
My service advisor told me that my car requires a part that needs to be pulled up to get the bumper to fit and have sent my car to a different location that is now waiting to "rent" a part that goes on the crane to "pull the car." If they didn't have the equipment to fix my car, they shouldn't have taken my car!
This feels very dishonest since this was disclosed to me only after I asked. And this should have been no news to Gerber especially because the part that needs to be pulled up is sitting right by the hood. They really don't take the time to explain things to you.
I've had my bumper replaced elsewhere before and it was never as difficult as with Gerber. Car accidents are always a surprise but my repair shouldn't be.
Go with CDE Collision instead.
VS
Violeta Schaber
Aug 14, 2025
5.0
This place is amazing they repair my car and Renee is amazing she took care of everything I recommend this place for all your repair needs thank you for an amazing service and thank you Renee for all your help
EE
eddie
Aug 13, 2025
5.0
I went to Gerber to see if I needed a new windshield. Renee, front desk professional was beyond kind and helpful. I always appreciate how sincere and authentic she is.
Luis assisted me right away. I’ve done business with the shop many times
They are honest, second to none in the quality of work, and the nicest people in the business. I strongly encourage and endorse Gerber. They are the only company I trust and use on all of my cars. Ty for always doing the right thing and exceptional body work!
Renee and crew, Ty so much for the immediate help today.
UA
Uunee Augustana
Jul 18, 2025
5.0
I'm really impressed with Gerber Collision Center in Des Plaines. They fixed my car quickly and did a great job with the repairs. They also took care of my rental car. The customer service was fantastic, thanks to Luis and Renee who were very kind and helpful. I'm glad that I found this place. They provided excellent service. I'd definitely recommend them to anyone needing repair.
YT
yashar tanzif
Jul 18, 2025
5.0
I just fixed my car in Des plaines IL with Luis.G. They did a great job and I'm very happy with their customer service. My Dodge looks great!
Frequently Asked Questions About Gerber Collision & Glass
What services does Gerber Collision & Glass offer?
Gerber Collision & Glass offers collision auto body repair, auto glass services including windshield replacement and repair, dent removal, bumper repair, paintless dent repair, auto painting, and mobile auto glass service.
What are the operating hours of Gerber Collision & Glass in Des Plaines?
The shop is open Monday through Friday from 8:00 AM to 5:00 PM, Saturday from 8:00 AM to 12:00 PM, and is closed on Sundays and major holidays such as Thanksgiving, Christmas, and New Year's Day.
Does Gerber Collision & Glass provide a warranty on repairs?
Yes, all repairs are backed by a Lifetime Guarantee for as long as you own your vehicle.
Where is Gerber Collision & Glass located?
Gerber Collision & Glass is located at 1001 Lee St, Des Plaines, IL 60018, USA.
What payment options are accepted at Gerber Collision & Glass?
They accept American Express, Check, Discover, MasterCard, and Visa.
How can I get a free estimate for collision or auto glass repair?
You can contact Gerber Collision & Glass for a free collision auto body repair estimate or auto glass quote by visiting their website or calling their main phone number.
Is it possible to book repairs online with Gerber Collision & Glass?
Yes, they offer the option to book repairs online for your convenience.
Are there any insurance agencies near Gerber Collision & Glass for assistance with claims?
Yes, nearby insurance agencies include Dave Miller and Jim Dabisch Farmers Insurance, which can assist customers with insurance claims related to their auto repairs.
What nearby places can I visit while my vehicle is being serviced?
You can visit Brew Lounge, a coffee shop nearby, or check out the Oakwood Avenue Backyard Theater, a cinema and bar, for entertainment before or after your visit.
Are there any nearby home improvement or landscaping services close to Gerber Collision & Glass?
Yes, Choice Cut Landscaping, which offers landscaping and home improvement services, and Des Plaines Glass Co, a home improvement store specializing in glass and mirror services, are located nearby.