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Gerber Collision & Glass

4.3
(145 reviews)

Business Details

1001 Lee St, Des Plaines, IL
60018, United States
(847) 553-3200
https://www.gerbercollision.com/locations/des-plaines-il

About

Auto Body RepairAuto Repair ShopAuto Dent Removal ServiceGerber Collision & Glass
Gerber Collision & Glass provides collision auto body repair and auto glass services backed by a Lifetime Guarantee for as long as you own your vehicle. Contact us for a free collision auto body repair estimate or auto glass quote today!

Details

  • RestroomAvailable

Location

Gerber Collision & Glass
1001 Lee St, Des Plaines, IL
60018, United States

Hours

Reviews

4.3
145 reviews
5 stars
110
4 stars
12
3 stars
3
2 stars
1
1 star
19
  • SE
    Scarlet Escartin
    Mar 5, 2026
    1.0
    Very disappointing experience. My insurance company gave me an owner’s choice of repair shops, and I chose this one because the online reviews looked good. Unfortunately, my experience was the complete opposite. After my accident, two warning lights (traction control and downhill/stability) appeared, and my steering wheel became noticeably off-center while driving. These issues started after the collision, and I mentioned them because my main concern was the safety of the car. When I picked up my vehicle, the lights were still on and the steering issue had not been addressed. I was simply told that the mechanical issues were “not related to the accident.” During a conversation with Mia, she even suggested that it looked like I had only hit a curb, which is completely inaccurate. The accident involved two vehicles and there was significant impact on the driver’s side. What was most frustrating was the attitude and lack of concern. My safety concerns were dismissed, and it felt like once the insurance payment for the body work was processed, they were no longer interested in helping investigate the mechanical issues that appeared after the collision. I am now having to seek another shop to inspect the vehicle because I still have concerns about the safety of driving it. I chose this shop because of their reputation online, but based on my experience I would not recommend them.
  • LL
    Liz
    Feb 13, 2026
    5.0
    I can not say enough about the amazing services I’ve had with Gerber Collision. All of the employees were great and Renee and Luis went above and beyond to help me with my vehicle repairs. They were very professional and friendly and made me feel at ease while keeping me informed throughout the process. Amazing service, amazing team. Thank you Gerber Glass and Collision! :)
  • JM
    Jolie Mills
    Dec 22, 2025
    5.0
    Renee is the best!!!!!
  • OQ
    Ornela Qilimi
    Dec 11, 2025
    5.0
    Gerber Collision is outstanding! Rene and Mia were incredibly kind and professional, and the boys in the shop did flawless work. My car looks brand new — perfect paint, perfect repair, and even detailed inside. Fast, honest, and truly caring team. Highly recommend! 🚗✨
  • NN
    naty
    Nov 28, 2025
    1.0
    My gf picked up her car after having it repaired, she had no damage to the interior, why did the workers go through all her things inside the car. She knows this because she had everything in a specific way and they not only did a great job fixing the car, they did a great job going through all her personal belongings and failed to put it back. Good thing she cleared her important belongings. I was the one that told her Gerber is a good place for her to go and get her car fixed. I won't recommend them again, learned my lesson. Make sure you take anything valuable or your car, when you leave your car for service, they will go through your personal belongings.

Frequently Asked Questions About Gerber Collision & Glass

What services does Gerber Collision & Glass offer?

Gerber Collision & Glass offers collision auto body repair, auto glass services including windshield replacement and repair, dent removal, bumper repair, paintless dent repair, auto painting, and mobile auto glass service.

What are the operating hours of Gerber Collision & Glass in Des Plaines?

The shop is open Monday through Friday from 8:00 AM to 5:00 PM, Saturday from 8:00 AM to 12:00 PM, and is closed on Sundays and major holidays such as Thanksgiving, Christmas, and New Year's Day.

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Certified March 15, 2026Yext Knowledge Graph
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