Car-X Tire & Auto

4.3
176 reviews

About

Auto Repair ShopAuto MaintenanceTire ShopBrake ShopOil Change Service StationCar Battery StoreAuto Air Conditioning ServiceSmall Engine Repair Service
Car-X Tire & Auto in Des Plaines, IL is your one stop for oil changes, brakes, tires and all your auto repair needs. Serving Des Plaines, Rosemont, Chicago, Schiller Pk, Elk Grove Vlg, Mount Prospect, Park Ridge, Bensenville, Arlington Hts & more. Locally owned and operated, Car-X Tire and Auto is just around the corner. For service you can trust—from parts and labor to quality assurance, your car is in good hands. And so are you. We guarantee it. Call your Des Plaines, IL Car-X Man at (847) 298-8411 to schedule an appointment today.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • RestroomAvailable

Location

Car-X Tire & Auto
1108 E Oakton Street, Des Plaines, IL
60018, United States

Hours

Reviews

4.2
133 reviews
5 stars
99
4 stars
6
3 stars
6
2 stars
3
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like William and Michael for their exceptional service.

Appointment Issues

Several reviews mentioned problems with scheduling appointments, including miscommunication and lack of availability, leading to customer dissatisfaction.

Honesty and Integrity

Customers appreciated the honesty of the staff, particularly in not pushing unnecessary services or repairs, which built trust.

Mixed Experiences

While many had positive experiences, some customers reported dissatisfaction with service quality and perceived dishonesty regarding repairs and pricing.

Efficiency

Many reviews noted quick service and efficiency, with several customers expressing satisfaction with the speed of repairs and maintenance.
  • MG
    Melissa Griner
    Nov 7, 2025
    5.0
    Purchased tires that were drop shipped here for installation. Tires were balanced properly and ride very smooth thank you. Customer service definitely not lacking here. All those I spoke with and that had help me were very insightful without being overbearing like some pushy shops can be. Honest integrity, will be back in the future.
  • CC
    Colette Celaya
    Oct 26, 2025
    5.0
    Great, fast service. I use them all the time.
  • CG
    Cecilia Garcia
    Aug 20, 2025
    5.0
    Great customer service very friendly they kept me posted on everything they did to my car, I recommend this tire shop.
  • JC
    Jaec Caturan
    Aug 15, 2025
    1.0
    Made an appointment online. Confirming emails and everything. Getting reminders thru text. Only to be told in person that they dont have any spots for the day and that they didnt get any appiontnents on their system that they werent even able to call me or something. This needa be fixed. If they are not getting appointments thru online then might as well take it out from their website.
  • AN
    Aishia Nunez
    Jul 4, 2025
    5.0
    William and Justin were amazing got me in and out and even had taken a coupon. They also gave me great advice for up keep of my 2017 Doge caravan and future visits. Will come again!

Frequently Asked Questions About Car-X Tire & Auto

Can I schedule an appointment online at Car-X?

You can schedule an appointment at Car-X by visiting: https://www.carx.com/request-an-appointment/ .

Are there any coupons available for Car-X services?

Car-X coupons are available at https://www.carx.com/coupons/ by location.