Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone E Oakton St in Des Plaines, IL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Des Plaines, IL or call us at (847) 759-8943.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
3.9
392 reviews
5 stars
225
4 stars
51
3 stars
30
2 stars
14
1 star
72
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed regarding customer service, with some praising helpful staff while others report rudeness and unprofessional behavior from employees.
Product Knowledge
Several customers expressed frustration with staff's lack of knowledge about products and services, leading to incorrect orders and poor assistance.
Positive Experiences
Despite negative reviews, many customers highlighted positive interactions with specific employees who provided excellent service and went above and beyond.
Store Management
Multiple reviews criticized the store management for being unhelpful and rude, impacting overall customer satisfaction.
- AAA Al4 days ago1.0Bought a car light here. Installation was refused due to rain. Not satisfied with the service.
- ALAlana Shanley (Lani)Nov 29, 20251.0workers and managers are super rude, super unhelpful and unprofessional.
- DFDamon FeeneyNov 3, 20255.0Philip is a wonderful front end worker here! Great Listener, does exactly what was expected and more. Miguel is very accomodating and they quickly got me situated with a comprehensive issue on my Malibu. Will come here for all future Autozone trips!
- ASAlice SharaanSep 14, 20255.0This location has the best customer service. They have been helpful every time i have needed assistance or asked a question.
- FGFredy GuevaraSep 8, 20255.0I made a purchase and the service was excellent. A woman on the staff very kindly placed what I bought in my car, and we tested it. Thank you very much
Frequently Asked Questions About AutoZone Auto Parts
What are the regular store hours for AutoZone Auto Parts in Des Plaines, IL?
AutoZone Auto Parts in Des Plaines is open from 7:30 AM to 9:00 PM Monday through Saturday, and from 9:00 AM to 8:00 PM on Sunday.
Does this AutoZone location offer in-store pickup and same-day delivery services?
Yes, AutoZone Auto Parts offers both in-store pickup and same-day delivery services for your convenience.
Where is AutoZone Auto Parts in Des Plaines located?
This AutoZone store is located at 1065 E Oakton St, Des Plaines, IL 60018, United States.
What types of auto parts and products can I find at AutoZone Auto Parts in Des Plaines?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at this location.
What popular auto part brands does the Des Plaines AutoZone carry?
This store carries brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts at the Des Plaines location?
You can reach them by phone at (847) 759-8943 or email at customer.service@autozone.com.
Are there dining options near AutoZone Auto Parts in Des Plaines?
Yes, nearby dining options include McDonald's, Taco Bell, Pizza Hut Express, Charcoal Delights, KFC, Dunkin', and Grazie Ristorante.
What other automotive services or stores are located near AutoZone Auto Parts?
Nearby automotive services include another AutoZone store, Midas for automotive repair and tire service, and Car-X Tire & Auto for professional automotive services.
Are there any convenient places near AutoZone Auto Parts for household or hardware needs?
Yes, Ace Hardware and Dollar Tree are nearby stores that can fulfill hardware and household supply needs.
Can customers do online shopping and pick up orders at the Des Plaines AutoZone?
Yes, customers can shop online and choose in-store pickup for their orders at AutoZone Des Plaines through their website.