Business Details
About
Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection StationMavis Discount Tire
Mavis Tires & Brakes is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, Mavis Tires & Brakes delivers trusted service and value. Come visit us today at Mavis Tires & Brakes in Dekalb.
Details
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
2,010 reviews
5 stars
1,839
4 stars
44
3 stars19
2 stars11
1 star
97
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently praised the quick service, often mentioning being in and out within 10-30 minutes.
Customer Service
The staff received high marks for being friendly, helpful, and knowledgeable, contributing to a positive customer experience.
Pricing
Many reviews highlighted reasonable pricing and instances of free services, such as tire repairs, which enhanced customer satisfaction.
Overall Experience
Overall, customers expressed strong satisfaction with their experiences, frequently recommending the business for tire and brake services.
- EHEric Van Hise2 days ago5.0Had a flat away from home in Sycamore. I called them up and got the car to them. They fixed it quick and got us back on the road! I appreciate the quick response and fast repair!
- TVTricia VanackerJan 5, 20265.0Called and made an appointment to have my tire fixed a they were able to get me in the same day. I was out of there in 10 mins and there was no charge…. Amazing customer service!!
- SJSean JohnsonJan 4, 20265.0Quick, efficient, and friendly! I had a slow leak in one of my Prius tires. They had the hole plugged (along with a tire rotation) and I was out the door in less than 30 minutes. We live in Chicago but this is the place we'll go when we need new tires.
- PSPam StoneDec 18, 20255.0I stopped in without an appointment. I had attempted to get my tires rotated at a different establishment. That establishment could not get two of my tires off. Mavis got all the tires off and completed the rotation. While doing the service one of the technicians noticed a nail in my tire. They repaired my tire at NO charge! So grateful for this company, thank you for going above and beyond.
- MBMadyson BergesonDec 14, 20251.0I am extremely disappointed with my experience with mavis. My husband had done all of his brakes himself. His front passenger brake was what we needed to go in for, because a screw was rusted and we couldn’t get it out to change the rotor. So we call mavis, set an appointment to come in at noon, so they can get this screw out and rotor on for us. ON ONE BRAKE. the rest were completed and perfectly done, by my husband. He also asked mavis if they could balance and rotate his front two tires afterwards. We drop his truck off at noon, and get a call it’s ready at 12:47. That’s 47 minutes of labor. They did not provide a single part, that was all my husband. We had to pay them $382 for 47 minutes of labor. $382 to loosen a screw. My husband had already done all of the hard parts himself. so we go to pick up his truck, and i tell the guy at the counter that $300 seems a little steep for loosening a screw. he explains to me that each rotate and balance cost $35 each, which i already understand. I am not complaining about that, I am complaining that it cost $300 to take a screw out. He says there’s absolutely nothing he can do about it costing that much, and gives me little to no explanation as to why it is that much, with a rude attitude. Someone needs to contact us to make this right, because your employee was rude, and your “policies” are ridiculous. It’s absolutely disgusting that you’re trying to take advantage of people like this. I’ll also be going to the BBB if this isn’t made right. this should’ve been $150 MAXIMUM.
Frequently Asked Questions About Mavis Tires & Brakes
What are the COVID safety practices like here?
Mavis wants you to know that your well-being and safety mean everything to us. Counters are cleaned throughout the day, we have 6ft spacing between chairs in the waiting area and when waiting in line. We also provide hand sanitizer for customers and all staff and customers are required to wear a mask. We follow CDC updates and protocol as recommended. See additional information here: https://www.mavis.com/covid-19/protocols.asp
Can I come over and fill up the air in my tire?
Yes, most Mavis locations have free tire air stations that allow you to check your tire pressure and fill up your tires for free.
Do you match tire prices from other retailers?
Yes, Mavis Tire has a low tire price guarantee, and also guarantees the price for 30 days after your purchase. Please bring the competitor price quote to your appointment or you can submit it on our website here: https://www.mavis.com/productcart/pc/_wewillbeatanyprice.asp.
Do you do wheel alignments?
Yes, for most cars, you can expect to pay approximately $89.99. Please contact your local store to get pricing or schedule an appointment for your vehicle. Find your store here: https://www.mavis.com/locations/
Do I need an appointment for you to look at my brakes?
No, an appointment is not necessary, but it’s recommended to make an appointment.
Can I wait while the work is done on my car?
Yes, you can wait inside or outside the store while the work is done. All locations have a waiting area with access to a Television and free Wi-Fi.
Do you do oil changes?
Yes, the price to perform an oil change varies by your car’s model and the type of oil it uses. We offer synthetic and conventional options.
Can I drop off my car and pick it back up?
Yes, we have overnight drop-off available. You can park your car in our lot and use dropbox to leave your keys. We will call you the next day to pick your car up.
I don’t want to wait; can I drop my car off and pick it up the same day?
Yes, you can drop your car off for same-day service and we will call you once your car is ready.
Can I get my windows tinted at Mavis?
No, we do not perform window tinting.
Do I need an appointment to get any services done?
No, we accept walk-ins for all services.
Do you fix flat tires?
Yes
Do you do state inspections?
We do state inspections but availability varies per store, please check here: https://www.mavis.com/car-inspection/ to find out if your store does inspections.
How much time does it take to do brakes?
The time to get rear brakes done depends on the vehicle. Our technicians are thorough and work diligently to get you in and out as soon as possible.
What do tires cost?
Tire prices vary by brand and size, to get an accurate cost for the tires you need, please call us or visit our website: https://www.mavis.com/productcart/pc/_shop_for_tires.asp
What types of services does Mavis Tires & Brakes offer in Dekalb?
Mavis Tires & Brakes offers services including tire sales, brakes, wheel alignments, oil changes, batteries, suspension and exhaust repairs, and more.
Do I need an appointment for tire or brake services at Mavis Tires & Brakes?
You do not need an appointment to come in for services, but making an appointment is recommended for convenience.
Does Mavis Tires & Brakes offer a tire price match guarantee?
Yes, they have a low tire price guarantee and will match competitor prices if you provide a price quote.
Can I wait at the Mavis location while my car is being serviced?
Yes, customers can wait inside or outside the store; all locations have waiting areas with TV and free Wi-Fi.
Are drop-off and overnight car services available at Mavis Tires & Brakes?
Yes, you can drop off your car for same-day or overnight service with a key dropbox service available.
What are the operating hours of Mavis Tires & Brakes in Dekalb?
They are open Monday to Wednesday and Friday 8am–6pm, Thursday 8am–8:30pm, Saturday 8am–5pm, and Sunday 9am–5pm.
Does Mavis Tires & Brakes have wheelchair accessible facilities?
Yes, the store has wheelchair accessible entrances and restrooms.
What nearby places can I visit around Mavis Tires & Brakes in Dekalb?
Nearby places include Athletico Physical Therapy for health needs, Applebee's Grill + Bar for dining, and Amazon Locker - Jily for package pickup.
Are there other tire shops near Mavis Tires & Brakes in Dekalb?
Yes, National Tire & Battery (NTB) is a nearby tire shop you can consider if needed.
What dining options are available near Mavis Tires & Brakes?
You can find dining options nearby like Raising Cane's, Panda Express, Five Guys, Steak 'n Shake, and Chipotle Mexican Grill within close proximity.