Business Details
About
Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts StoreSafelite
Do you have glass damage? For windshield repair and replacement in the Decatur area, turn to Safelite AutoGlass . Those in central Decatur or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 1303 N Main St, Safelite AutoGlass Decatur repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.4
150 reviews
5 stars
119
4 stars
10
3 stars2
2 stars
3
1 star
16
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the quick, efficient, and professional service provided by technicians.
Customer Communication
Several reviews highlighted issues with communication, including excessive automated messages and difficulty reaching customer service.
Workmanship
While most reviews noted excellent workmanship, some customers reported poor attention to detail and cleanup after service.
Scheduling Ease
Customers appreciated the ease of scheduling appointments online and the convenience of mobile service.
Mixed Experiences
There were a few negative experiences regarding customer service and warranty issues, indicating inconsistency in service quality.
- BEBrenda Elder4 days ago5.0SafeLight gave me reminders prior to service and told me the cost up front. The technician was polite, informative, both before and during the service, and the service call took very little time to complete.
- KJKimberly JohnsonJan 6, 20265.0Very quick and efficient service. Our technician was friendly, professional, and did a great job. Highly recommend!
- JPJoanne PriceJan 4, 20265.0Always exceptional service with the Safe-Lite technicians - scheduling and communication is easy through the app as well.
- RSRachel StreetDec 22, 20255.0Very easy to schedule service without having to pick up a phone and wait on hold. Easy drop off and pick up too.
- MCMitch CaldwellDec 6, 20251.0Did ant terrible job replacing the window on my car it doesn't roll up anymore and they said it due to my car but it only was a problem after I let them try and fix my window dont trust these people
Frequently Asked Questions About Safelite AutoGlass
What auto glass services does Safelite AutoGlass in Decatur offer?
Safelite AutoGlass in Decatur offers windshield repair and replacement, auto glass installation and repair, chip and crack repair, power window repair, and windshield wiper replacement among other services.
Where is Safelite AutoGlass located in Decatur?
Safelite AutoGlass is located at 1303 N Main St, Decatur, IL, 62526, USA.
What are the operating hours of Safelite AutoGlass in Decatur?
Safelite AutoGlass in Decatur is open Monday through Saturday from 8:00 AM to 5:00 PM and is closed on Sundays.
Does Safelite AutoGlass in Decatur require appointments for service?
Yes, Safelite AutoGlass in Decatur requires appointments to be scheduled for their services.
Is Safelite AutoGlass in Decatur accessible for people with disabilities?
Yes, Safelite AutoGlass in Decatur has a wheelchair accessible entrance.
What payment methods does Safelite AutoGlass in Decatur accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Safelite AutoGlass provide mobile services in Decatur?
Yes, Safelite AutoGlass offers both in-shop and mobile auto glass repair and replacement services in Decatur.
Are there any nearby dining options near Safelite AutoGlass in Decatur?
Yes, nearby dining options include Krispy Krunchy Chicken and Hunt Brothers Pizza, which can be convenient for customers to visit before or after their auto glass service.
What nearby stores can I visit around Safelite AutoGlass in Decatur?
Nearby stores include Family Dollar for groceries and discounts, and Decatur Plaza, a shopping center with various boutiques and retail stores.
Are there any nearby essential services close to Safelite AutoGlass in Decatur?
Yes, nearby essential services include the Decatur Fire Department Station 1 for emergency services, and Land of Lincoln Credit Union for banking needs.