Business Details
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Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts Store
Do you have glass damage? For windshield repair and replacement in the Decatur area, turn to Safelite AutoGlass . Those in central Decatur or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 1303 N Main St, Safelite AutoGlass Decatur repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.4
145 reviews
5 stars
115
4 stars
10
3 stars2
2 stars
3
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional staff, highlighting their helpfulness and knowledge.
Quality of Work
Overall, the workmanship received positive feedback, with many customers noting quick and effective service, although some reported issues with cleanup.
Communication
Several reviews mentioned excessive automated messages and poor communication regarding appointments and service details.
Convenience
Customers appreciated the option for mobile service and the ease of scheduling appointments online.
Mixed Experiences
While many had positive experiences, some customers reported significant issues, including poor service quality and lack of follow-up.
- SNSusan NelsonNov 9, 20255.0Everyone pleasant and helpful
- DWDylan WeddleNov 5, 20255.0Very professional staff, Austin was my service tech. Friendly and knowledgeable. Answered any questions I had. Finished replacing windshield quickly and looks great.
- LWLezlie WhickerOct 27, 20255.0They did an excellent job! They were quick at getting it done also. They called me about five hours before my appointment to see if i wanted to come earlier. The new wipers are awesome! I definitely recommend!
- JAJazmine AOct 13, 20251.0The person who replaced my windshield did a very poor job. There are two large cuts on both sides of my dash, and they left broken glass scattered all over in my car. I’m very disappointed in the lack of care and attention to detail.
- GBGary BrowningOct 8, 20254.0Scheduling my windshield replacement was very easy online - the tech did an awesome job and was even able to move my ipass sticker (which ipass says can't be done because removal will destroy it) to the new windshield. Everything was TOP NOTCH except the over the top amount of messages, both email and text messages. No less then 10 each before my appointment, and they are still coming in after my appointment. Yeah, I will unsubscribe but WOW they love their automated texts and emails! Scale it back a little Safelite. With that said - I have used them before and will use again.
Frequently Asked Questions About Safelite AutoGlass
What auto glass services does Safelite AutoGlass in Decatur offer?
Safelite AutoGlass in Decatur offers windshield repair and replacement, auto glass installation and repair, chip and crack repair, power window repair, and windshield wiper replacement among other services.
Where is Safelite AutoGlass located in Decatur?
Safelite AutoGlass is located at 1303 N Main St, Decatur, IL, 62526, USA.
What are the operating hours of Safelite AutoGlass in Decatur?
Safelite AutoGlass in Decatur is open Monday through Saturday from 8:00 AM to 5:00 PM and is closed on Sundays.
Does Safelite AutoGlass in Decatur require appointments for service?
Yes, Safelite AutoGlass in Decatur requires appointments to be scheduled for their services.
Is Safelite AutoGlass in Decatur accessible for people with disabilities?
Yes, Safelite AutoGlass in Decatur has a wheelchair accessible entrance.
What payment methods does Safelite AutoGlass in Decatur accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Safelite AutoGlass provide mobile services in Decatur?
Yes, Safelite AutoGlass offers both in-shop and mobile auto glass repair and replacement services in Decatur.
Are there any nearby dining options near Safelite AutoGlass in Decatur?
Yes, nearby dining options include Krispy Krunchy Chicken and Hunt Brothers Pizza, which can be convenient for customers to visit before or after their auto glass service.
What nearby stores can I visit around Safelite AutoGlass in Decatur?
Nearby stores include Family Dollar for groceries and discounts, and Decatur Plaza, a shopping center with various boutiques and retail stores.
Are there any nearby essential services close to Safelite AutoGlass in Decatur?
Yes, nearby essential services include the Decatur Fire Department Station 1 for emergency services, and Land of Lincoln Credit Union for banking needs.