Business Details
About
Truck StopGas StationConvenience Store
Welcome to Pilot Travel Center in Decatur, IL!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.0
1,253 reviews
5 stars
596
4 stars
318
3 stars
183
2 stars
60
1 star
96
What are people saying?
AI-generated from recent customer reviews
Parking Issues
Customers frequently reported problems with reserved parking not being enforced, leading to frustration over not being able to find available spots despite paying for reservations.
Cleanliness
While some customers praised the cleanliness of the restrooms and showers, others reported unsanitary conditions and a need for better maintenance.
Staff Performance
Feedback on staff was mixed; some customers highlighted friendly and helpful employees, while others experienced rudeness and poor service.
Food Quality
Food options received varied reviews, with some customers enjoying the offerings while others reported issues with food preparation and quality.
Overall Experience
The overall experience at this location is inconsistent, with some customers expressing satisfaction and others vowing not to return due to various issues.
- JZJoe David ZunigaNov 11, 20251.0Not enough parking!
- MFMarcus FoxAug 19, 20251.0One of the worst Pilots I’ve been to. They don’t like oversized loads and will make you leave illegally after dark.
- AEA EJul 20, 20251.0This is the worst pilot I have ever been to because I paid for a parking spot I showed my receipt to the manager who came to my truck wanting me to go inside and purchase the spot. still she called my office and threatened to have me towed away and demanded that I leave the property. She claimed to have issued a refund which we all know pilot does not do I never received a refund and I have the receipt for the purchase I never got out of my truck I didn't do anything or speak to anybody else got harassed and abused this is the worst truck stop I've ever been to because of this.
- HSHenry ShanerJul 14, 20252.0Poorly managed they do not have a grip on their parking lot if you pay for reserve parking get up trucks parked in front of you all around the scale complete stupidity on both drivers and pilot
- MDMike DanielsJul 8, 20255.0Great place to stop and fuel
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What services does Pilot Travel Center in Decatur, IL offer?
Pilot Travel Center offers gas, diesel, DEF fuel, high-speed pumps, Wi-Fi, overnight parking, showers, fresh food, snacks, drinks, and coffee.
Is the Pilot Travel Center in Decatur open 24/7?
Yes, this location is open 24 hours every day of the week, including holidays.
Are showers available at the Decatur Pilot Travel Center?
Showers are available at some locations; please use the store locator tool to find locations with showers or contact the Decatur store directly for details.
What payment methods are accepted at Pilot Travel Center?
They accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, and Google Pay.
Does this Pilot Travel Center location have a CAT scale?
Yes, all Pilot locations including Decatur have CAT scales.
Can I reserve parking or showers ahead of time at this location?
Yes, you can reserve parking and showers using the Pilot app or their website links for reserving services.
What nearby dining options are available near Pilot Travel Center in Decatur?
Nearby dining options include McDonald's, Subway, MrBeast Burger, and Huddle House, offering various fast food and restaurant choices.
Is there public transportation close to Pilot Travel Center in Decatur?
Yes, the Greyhound bus stop is located at the Pilot Travel Center, making it convenient for travelers using public transit.
Are there automotive services near the Pilot Travel Center?
Yes, there are several nearby automotive dealers and service centers including Bob Brady Auto Mall, Bob Brady Dodge Chrysler Jeep RAM FIAT, Honda, and others.
How can the Pilot app enhance my experience at Pilot Travel Center?
The Pilot app allows you to reserve parking and showers, order fuel, get daily offers, and manage your travel needs conveniently.