Brand Certified
Enterprise Rent-A-Car
4.0(526 reviews)
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Business Details
2745 N Water St, Decatur, IL
62526, United States
Certified by Enterprise Rent-A-Car • Mar 01, 2026
(217) 875-4900
Certified by Enterprise Rent-A-Car • Mar 01, 2026
https://www.enterprise.com/en/car-rental/locations/us/il/decatur-6262.html
Certified by Enterprise Rent-A-Car • Mar 01, 2026
About
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Decatur, IL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Decatur location today.
Location
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Hours
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Reviews
4.0
526 reviews
5 stars
351
4 stars
37
3 stars
28
2 stars
10
1 star
100
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, particularly highlighting employees like George and Justin.
Vehicle Availability
Numerous reviews indicated issues with vehicle availability, including customers being informed last minute that their reserved cars were not available.
Cleanliness and Maintenance
Several customers reported problems with the cleanliness of vehicles, including strong odors and maintenance issues, which negatively impacted their rental experience.
Reservation Issues
Multiple customers expressed frustration over reservations not being honored, leading to significant inconveniences and dissatisfaction.
- Iꪶꫀiꪶꪖꪀi ꪑiᥴꫝꫀꪶꪶꫀFeb 4, 20261.0This office literally NEVER answers the phone. When you rent from them you NEVER get what you actually rented. Trash
- SNSierra NewbergJan 20, 20265.0I came in for a road side assistance swap and George was a the only one working this morning fresh after opening the parking lot was packed with returns there were 5 of us that needed help and George was also juggling phone calls, at no point did George look stressed or lose his 5 start customer service he multi tasked took care of us in a timely manner and even pulled my car to the most convenient place to hop right on the road !! Give this man a raise!
- IMIndia McDJan 13, 20264.0This was my third or fourth time renting from this location, every time they are prompt and very helpful. We are always in and out pretty quickly and the staff is great!
- DSDenise SnyderDec 31, 20255.0I am the pleasure of renting a vehicle from enterprise in Decatur illinois. I was treated wonderfully. The vehicle was clean and well maintained.The staff was over the top , polite and willing to do whatever needed to be done to make sure that I was happy.
- FBfrank brackettDec 15, 20255.0The person I dealt with George was absolutely fantastic. The process was easy, he was upfront about all the costs, and when there was an issue with the rental car needing an oil change, I was put into something that worked perfectly! I appreciate everything.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Decatur, IL?
You can rent a wide range of vehicles including cars, vans, and luxury cars at Enterprise Rent-A-Car in Decatur, IL.
What are the operating hours for the Enterprise Rent-A-Car location in Decatur?
This location is open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and Sunday from 11:00 AM to 2:00 PM.
Where is Enterprise Rent-A-Car located in Decatur?
Enterprise is located at 2745 N Water St, Decatur, IL 62526, USA.
Does Enterprise Rent-A-Car offer any special deals or discounts?
Yes, they offer great weekend rates and discounts for active military personnel.
What payment methods are accepted at the Decatur Enterprise Rent-A-Car?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Can I reserve a rental car online for the Decatur location?
Yes, you can reserve a rental car online via their website at https://www.enterprise.com/en/car-rental-locations/us/il/decatur-6262.html.
Is Enterprise Rent-A-Car in Decatur women-owned?
Yes, this Enterprise Rent-A-Car location is owned by women.
What nearby places can I visit after renting a car from Enterprise in Decatur?
You can visit nearby places such as La Gondola Spaghetti House North for Italian food, Curly's Sports Bar for a casual meal or drinks, and Hidden Gems Fashions for boutique shopping.
Are there any nearby automotive services near Enterprise Rent-A-Car in Decatur?
Yes, nearby automotive services include Sharp Auto Detail, Marty’s Tire and Auto Sales, Fleener & Roberts Automotive, and Jim’s Auto Service.
What local amenities are close to Enterprise Rent-A-Car to help visitors in Decatur?
Nearby amenities include Cats Only (veterinarian and pet grooming), St Teresa Catholic High School, and the American Red Cross donation center, which can be useful for visitors with specific needs.
Brand Certified Facts from Enterprise Rent-A-Car
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