Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone N Brett Ave. in Decatur, IL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Decatur, IL or call us at (217) 876-8317.
Feedback on customer service is mixed; while many customers praised helpful staff, there were several complaints about rude behavior and incorrect assistance.
Product Availability
Customers appreciated the availability of parts, especially for older vehicles, but some reported receiving the wrong items or missing components.
Staff Knowledge
Several reviews highlighted knowledgeable staff who provided valuable assistance, though there were instances of confusion regarding parts.
Overall Experience
Many customers expressed satisfaction with their experiences, citing quick service and reasonable prices, but some had negative experiences that affected their willingness to return.
KY
Karrie Yates
Oct 20, 2025
5.0
Shout out to the women Angela. She knows her job . It took 4 days 2 stores and at least 5 employees and 3 different hoses to get a heater hose for my granddaughters car before we got the right one. The whole time it was actually in stock. We also had the original hose with us every time.
SM
Scott McCurry
Oct 15, 2025
5.0
The AutoZone in Decatur Illinois has helped me tremendously with self repair of my vehicle.
RK
Ryan Kirkley
Oct 13, 2025
5.0
Got me parts for a 30 year old jeep the same day.
KB
Kim Wyant Briggs
Sep 29, 2025
5.0
Jerry was a great help !
JS
James Staley
Aug 9, 2025
5.0
Been going here for years always helping out and doing their best to make sure I have the exact part im looking for
Frequently Asked Questions About AutoZone Auto Parts
What are the regular store hours for AutoZone Auto Parts in Decatur, IL?
The store is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.
What products and brands does AutoZone Auto Parts in Decatur carry?
They offer auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts, featuring brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, and more.
Does AutoZone Auto Parts in Decatur offer in-store pickup or delivery services?
Yes, they provide in-store pickup, curbside pickup, and same-day delivery services for customers.
How can I contact AutoZone Auto Parts at 3050 N Brett Ave, Decatur?
You can call them at (217) 876-8317 or email customer.service@autozone.com for assistance.
Is AutoZone Auto Parts in Decatur a cash-only store?
No, the store does not require cash-only payments; other payment methods are accepted.
Can I shop online and pick up my items at the Decatur AutoZone location?
Yes, you can shop online and choose in-store pickup at this AutoZone location.
What other automotive-related stores are nearby AutoZone Auto Parts in Decatur?
Nearby is another AutoZone store as well as tire shops like Belle Tire and Mid America Tire and Performance Inc, giving you additional auto parts and service options.
Are there dining options near AutoZone at 3050 N Brett Ave, Decatur?
Yes, nearby dining options include Garden Family Restaurant, Popeyes, Taco Bell, Tuscany Steak & Pasta House, Dairy Queen, Dos Amigos, Bloom Bawarchi Decatur, and Gyro King.
What professional services can I find near AutoZone in Decatur?
Professionals nearby include Messamore Family Chiropractic, Midwest OB-GYN and Infertility Center, Benjamin A. Brooks, MD, Christina M Branham MD, and B&B Pediatrics for medical and chiropractic care.
Where can I find shipping or mailing services near AutoZone Auto Parts in Decatur?
The UPS Customer Center and UPS post office are nearby to help with courier, delivery, and shipping needs.