Enterprise Rent-A-Car

3.4
239 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Danville, IL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Danville location today.

Location

Enterprise Rent-A-Car
2810 North Vermillion, Danville, IL
61832, United States

Hours

Reviews

3.4
239 reviews
5 stars
112
4 stars
24
3 stars
18
2 stars
10
1 star
75

What are people saying?

AI-generated from recent customer reviews

Reservation Issues

Numerous customers reported that their confirmed reservations were not honored, with no vehicles available upon arrival.

Customer Service

Feedback on customer service was mixed; while some praised individual staff members for their helpfulness, many others described experiences with rude or unprofessional staff.

Vehicle Condition

Several reviews mentioned receiving dirty or poorly maintained vehicles, leading to dissatisfaction with the rental experience.

Communication Problems

Customers frequently noted a lack of communication regarding vehicle availability and poor responsiveness from the staff.
  • JW
    Justin Wilson
    2 days ago
    5.0
    Friendly place. We rented a car recently and the process was pretty smooth for a rental car place. The parking lot can be a little crowded. This is no fault of their own.
  • MM
    Monica Martinez
    5 days ago
    5.0
    Anytime I’m in Danville this is is where I come for my transportation Nikki and the whole staff are amazing! They are patient and positive will find the correct ride for you! My favorite spot!!
  • JL
    Justin Lund
    Dec 20, 2025
    1.0
    ZERO STARS. Reserved a car, confirmed reservation, drove HALF AN HOUR to the lot, and they didn't have a single car. They said they probably wouldn't have one for 4 or 5 days. Called the main number to see if they could help, but they were powerless. They promised a call from the regional manager. The call NEVER came. Finally, two days later, we were told we could have a car in three days. WORST RENTAL COMPANY EVER.
  • MM
    Michael Marquess
    Dec 8, 2025
    1.0
    My son had an appointment. He was 20 minutes early. They "Gave away last car before he arrived". My son had to wait in the cold for a ride. Hey Enterprise you could have helped him get a ride and not leave him stranded in the cold. Have some compassion for paying customers.
  • JL
    Jacob Lane
    Dec 2, 2025
    1.0
    Hands down the worst Enterprise branch in the entire USA. They never answer the phone, even corporate couldn’t get them to pick up. They say cars will be available, then have none, and can’t give a single clear answer on when they’ll have anything in stock. Total failure of communication and basic customer service. Avoid this location at all costs.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Danville?

Enterprise Rent-A-Car in Danville offers a wide range of vehicles including cars, vans, luxury cars, and truck rentals to suit various needs.

What are the operating hours of Enterprise Rent-A-Car in Danville?

The Danville location is open Monday through Friday from 8:00 AM to 6:00 PM, Saturdays from 9:00 AM to 12:00 PM, and closed on Sundays.