Business Details
About
Towing Service StationHeavy Equipment Moving Service
Whitey's Towing Inc is a family-owned and operated local business that has been dedicated to providing fast, friendly, safe towing and recovery to the communities in Crystal Lake, IL, and Greater McHenry County since 1983. At Whitey's Towing, we tow it all from compact cars to semi-trucks; our team has the knowledge and skills to help you with all your towing, recovery, and roadside assistance needs. Need to move a toolbox or heavy machinery or equipment? We can help with that too! With a well-maintained arsenal of over 13 tow trucks, flatbed trucks, 4X4 wreckers, cranes and more, we are confident that we can tow, recover or haul just about anything. As a team that specializes in light, medium, and heavy-duty towing, transport and recovery and offers 24/7 emergency services, you can feel confident that we will be there for you when you need it the most. For more information or to speak with one of our dedicated team members, give us a call today.
Location
Hours
Reviews
4.7
295 reviews
5 stars
265
4 stars
7
3 stars1
2 stars2
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional service provided by the staff, particularly highlighting drivers like Danny and Santiago for their helpfulness and kindness.
Response Time
Customers frequently noted the quick response times, with many reporting that help arrived within 20-30 minutes of their call.
Professionalism
Drivers were consistently described as professional and knowledgeable, with several reviews mentioning their care in handling vehicles and providing assistance.
Pricing Concerns
A few customers expressed dissatisfaction with pricing, mentioning instances of overcharging or feeling that costs were excessive.
Overall Satisfaction
The majority of reviews reflected high satisfaction with the service, with many customers stating they would recommend Whitey's Towing to others.
- AAAlannaNov 6, 20255.0I was recently in my first accident at the fault of someone else. Whiteys did a great job towing at the scene! The next day the insurance was giving me issues so I called and spoke to Connie frantically as I was overwhelmed. She went above and beyond to work with me and gave advice based off their experiences. I couldn’t be more thankful and I would recommend them to anyone! Update: my bfs trans just went out 2 days after my accident and of course I told him to use whiteys. They did a great job again!
- LPLisa PositeriOct 13, 20255.0I’ve been calling whitey’s since around the time they opened. Their service is so good. I have long bed extended cab Ram2500 w a manual transmission. The have a flatbed they put it on and they take great care of it. They are the only tow company I am familiar enough with to recommend to others. The people that have called them on my recommendation are all very happy with the service and they will be their first call in the future.
- LBLesly BrockSep 27, 20255.0Great service!! They arrived in 20 minutes from the time of the call. My tower Santiago was friendly, understanding, and professional. Highly recommend.
- SDSheri DiehlSep 23, 20255.0Wow! is all I can say. I spoke with Connie regarding our wrecked car that was towed to Whitey's,. Due to insurance issues, it has been taking up space there for far longer than it should have. Connie not only enlightened me about the adjuster process, but she was also was willing to work with me on a solution. It is so uplifting to know that customer service and kindness still exist at Whitey's. Thank you!
- BDBill DicksonSep 16, 20255.0The driver (Dan) was on time and took the shortest route to the destination. I appreciated the friendly, professional interaction with him and highly recommend using this towing service.
Frequently Asked Questions About Whitey's Towing, Inc
What is the contact phone number for Whitey's Towing, Inc?
You can reach Whitey's Towing, Inc by calling their main phone number at +1 847-639-2750 or the alternate number at +1 815-459-0705.
Where is Whitey's Towing, Inc located?
Whitey's Towing, Inc is located at 710 Eastgate Road, Crystal Lake, IL 60014, USA.
What are the business hours of Whitey's Towing, Inc?
Whitey's Towing, Inc operates 24/7, being open every day from 12:00 AM to 11:59 PM.
What services does Whitey's Towing, Inc offer?
They specialize in light, medium, and heavy-duty towing, recovery, transport, and roadside assistance including moving compact cars, semi-trucks, heavy machinery, and equipment.
Which payment methods are accepted at Whitey's Towing, Inc?
They accept American Express, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
How can I get more information or contact Whitey's Towing, Inc online?
You can contact them through their website at http://whiteystowinginc.com/ or email them at whiteys@mc.net. Their contact page is https://www.whiteystowinginc.com/contact.
Is Whitey's Towing, Inc family owned?
Yes, Whitey's Towing, Inc is a family-owned and operated local business serving Crystal Lake, IL and Greater McHenry County since 1983.
What nearby parks and outdoor recreational areas can I visit when in Crystal Lake?
You can enjoy nearby places like Prairie Trail, a mountain bike and hiking trail, and the Three Oaks Recreational Area, a local park with various attractions and activities.
If my vehicle needs repairs after towing, where can I find automotive repair services nearby?
Nearby automotive repair options include Independent Auto Craft, INC., Discount Muffler, Brakes & Automotive, Crystal Lake Transmissions, and Autohaus of Crystal Lake Inc for parts and service.
Are there any nearby related services I can use like car washes or tire shops?
Yes, nearby businesses include Super Wash and Swift Wash for car washing and detailing, and A-1 Tire and Auto for tire shop services.