Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Crystal Lake.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Valvoline Instant Oil Change
6319 Northwest Hwy, Crystal Lake, IL
60014, United States
Hours
Reviews
4.8
162 reviews
5 stars
150
4 stars
5
3 stars1
2 stars0
1 star
6
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers consistently praised the quick, efficient, and friendly service provided by the staff.
Staff Competence
Many reviews highlighted the knowledgeable and professional demeanor of the staff, particularly the manager Brianna, who received numerous commendations.
Customer Experience
Overall, customers reported a positive experience with no pressure sales tactics, although some noted aggressive upselling.
Efficiency
The business is recognized for its fast service, with many customers mentioning being in and out within a short time frame.
Concerns Raised
A few customers expressed dissatisfaction regarding specific service errors and upselling practices, indicating a need for improved training and communication.
- AGAlyssa Gummerson3 days ago5.0Great guys. Super friendly and fast service. I felt informed but not pressured to purchase anything and felt they had my best interest always in mind.
- DVDouglas Visona4 days ago4.0It appears that there is high turn over of employees at the Crystal Lake store. Always have people in training.
- SMSandy MilinkovicNov 8, 20255.0Fantastic service quick easy affordable
- RDRobert DooleyOct 19, 20255.0Adrian, Kody, Ian, and Ryan hooked me up by getting my oil, transmission, and cabin air filter changed out fast and efficiently! Definitely coming back here in the future!
- LKLaura KaphingstOct 18, 20255.0Give this girl a raise and a promotion! Valvoline Crystal Lake is the only place I will go. Brianna has this team working hard, efficiently and she goes above and beyond to make sure her customers are satisfied! Thanks for 5 star service once again!
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change in Crystal Lake provide?
Valvoline Instant Oil Change offers quick, easy, and trusted preventive vehicle maintenance including 15-minute stay-in-your-car oil changes and a wide range of maintenance solutions.
Where is Valvoline Instant Oil Change located in Crystal Lake?
It is located at 6319 Northwest Hwy, Crystal Lake, IL 60014, US.
What are the business hours of Valvoline Instant Oil Change in Crystal Lake?
Monday through Friday from 8:00 AM to 7:00 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 9:00 AM to 4:00 PM.
Is Valvoline Instant Oil Change open on major holidays?
The location is closed on Thanksgiving (November 27, 2025) and Christmas Day (December 25, 2025).
Does Valvoline Instant Oil Change require appointments for oil changes or services?
No, appointments are not required to receive services at this location.
What payment methods are accepted at Valvoline Instant Oil Change in Crystal Lake?
They accept debit cards, credit cards, and mobile NFC payments.
Can I find other automotive repair options near Valvoline Instant Oil Change?
Yes, nearby alternatives include Firestone Complete Auto Care and AutoZone for automotive repair and parts services.
Are there places for relaxation and wellness near Valvoline Instant Oil Change?
Yes, nearby wellness options include Faithful Hands Massage & Wellness, Mattie’s Massage and Esthetics, and Spa TheraPe for massage and spa services.
Where can I eat near Valvoline Instant Oil Change in Crystal Lake?
Nearby restaurants include KFC for fast food, Kyoto Japanese Restaurant for sushi, and Pizza Hut for pizza and quick meals.
Are there financial services available near Valvoline Instant Oil Change?
Yes, TitleMax Title Loans and a Bank of America ATM are nearby for financial and banking services.