Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Crystal Lake.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Valvoline Instant Oil Change
6319 Northwest Hwy, Crystal Lake, IL
60014, United States
Hours
Reviews
4.7
173 reviews
5 stars
156
4 stars
6
3 stars2
2 stars0
1 star
9
What are people saying?
AI-generated from recent customer reviews
Service Speed
Many customers appreciated the quick service, often mentioning being in and out in under 30 minutes.
Staff Friendliness
The staff received consistent praise for being friendly, knowledgeable, and professional.
Sales Pressure
Some customers expressed frustration with upselling tactics, feeling pressured to purchase additional services.
Quality of Work
While most reviews highlighted thorough and efficient service, there were concerns about incorrect recommendations regarding oil types.
Management Praise
Brianna, the manager, was frequently mentioned positively for her leadership and customer service.
- MFMonica FrantzJan 5, 20261.0Did not have a pleasant experience here at all. Went in for an oil change then all the sudden they try and sell you a million other services. They have a price match guarantee however they will give you a hard time and attitude about it and will not honor the full price match. I paid and went back and forth about the price match before my hood was closed so I found it very convenient that my windshield wiper fluid wires were disconnected which could have been a hazard as I drive on the highway a lot and salt and snow makes it almost impossible to see with out a little wiper fluid. I will not be going back that’s for sure.
- SLStephanie LieuranceDec 26, 20255.0Everyone at the Crystal Lake Valvoline were very nice from the time we got there until the time we left. They went over everything with us and we never felt pressured to purchase additional packages. We will be back and I will be recommending Valvoline to friends and family.
- DWDebra WhitlawDec 15, 20255.0The employees and the district manager Jeremy (I believe) at the Northwest Highway Crystal Lake, IL location are most genuine, professional and kind. I will always remain a devoted customer.
- MBMichael BrockDec 11, 20253.0Friendly staff but typical of your quick lube joints, over trained and “dorky” ways of the people doing the work makes me laugh every time
- GBGina BeattyNov 28, 20251.0We stopped to get our oil changed before our date night. Things started out smoothly. We took the transmission fluid change and they ended up putting the wrong fluid in. We turned right around and spent another two hours waiting for them to go get the right fluid and then have them flush and replace the right fluid. No apology, no discount offer, no refund offer, NOTHING! I am beyond disappointed and disgusted with the service level and almost irreplaceable damage that could have happened to my car!! I won't ever be going back. And now trying to get my evening back!
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change in Crystal Lake provide?
Valvoline Instant Oil Change offers quick, easy, and trusted preventive vehicle maintenance including 15-minute stay-in-your-car oil changes and a wide range of maintenance solutions.
Where is Valvoline Instant Oil Change located in Crystal Lake?
It is located at 6319 Northwest Hwy, Crystal Lake, IL 60014, US.
What are the business hours of Valvoline Instant Oil Change in Crystal Lake?
Monday through Friday from 8:00 AM to 7:00 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 9:00 AM to 4:00 PM.
Is Valvoline Instant Oil Change open on major holidays?
The location is closed on Thanksgiving (November 27, 2025) and Christmas Day (December 25, 2025).
Does Valvoline Instant Oil Change require appointments for oil changes or services?
No, appointments are not required to receive services at this location.
What payment methods are accepted at Valvoline Instant Oil Change in Crystal Lake?
They accept debit cards, credit cards, and mobile NFC payments.
Can I find other automotive repair options near Valvoline Instant Oil Change?
Yes, nearby alternatives include Firestone Complete Auto Care and AutoZone for automotive repair and parts services.
Are there places for relaxation and wellness near Valvoline Instant Oil Change?
Yes, nearby wellness options include Faithful Hands Massage & Wellness, Mattie’s Massage and Esthetics, and Spa TheraPe for massage and spa services.
Where can I eat near Valvoline Instant Oil Change in Crystal Lake?
Nearby restaurants include KFC for fast food, Kyoto Japanese Restaurant for sushi, and Pizza Hut for pizza and quick meals.
Are there financial services available near Valvoline Instant Oil Change?
Yes, TitleMax Title Loans and a Bank of America ATM are nearby for financial and banking services.