Business Details
About
Auto Repair ShopBrake ShopTire ShopAuto Air Conditioning Service
The Top Notch Automotive team offers the very best in auto repair and related services and also takes care of all the details that make your visit easier. In business since 2012, we’ve learned how to meet our clients’ needs best. For example, if your schedule is tight, we’ll pick it up and return it at no charge within 8 miles of our shop or if you need a loaner car, we can provide those while your car is being repaired. We also offer a nationwide 48-month/40,000-mile warranty on some services.
Details
- RestroomAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.9
898 reviews
5 stars
846
4 stars
24
3 stars1
2 stars2
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, attentive, and professional service provided by the staff.
Transparency
Many reviews highlighted the detailed inspections and clear communication regarding repairs and pricing, including the use of photos and reports.
Trustworthiness
Several customers noted the honesty and integrity of the business, feeling confident that they were not being upsold unnecessary services.
Efficiency
Customers appreciated the quick turnaround times for services and repairs, often noting that work was completed ahead of schedule.
Cleanliness and Comfort
The waiting area was frequently described as clean and comfortable, with complimentary snacks and drinks available.
- MHMichelle Haase1 day ago5.0Top-notch automotive in Crystal lake is the best! They're so polite and professional and friendly! They do quality work 😎. They even were going to help me pick up my daughter from school while my car was being worked on! 💓😃!!!! Cristina at the front desk is awesome! I wish I remembered my driver's name cuz he was great! Picked me up from my house when I didn't have a ride to get my car 😀👍
- KNKen Nogar1 day ago5.0Top notch repaired my corvette in a timely manor and Christina was fantastic. Kept me updated and friendly as could be. Highly recommend.
- GSGaspare StabileJan 2, 20265.0Top Notch has been exactly as their title implies, the top! They're responsive, attentive, effective and work with you on cost savings. I primarily have come into contact with Christina and she is super helpful and friendly. I've also had some interaction with Steve who is very knowledgeable. And of course, a shout-out to their technicians working in the back. I've been in for a coolant leak repair which was very stressful but they were able to get it turned around in a few days. They were able to lend me a loaner for the short period of time. The other occasion was a front brake, rotary and sensor replacement as well as oil, oil filter and oil filter change and they beat both my dealer and Belle Tire with their quotation. They offered to drop me off and pick me back up (I live not too far from their location in Crystal Lake). My BMW X5 has been running smoothly since then, no complaints! They have earned my trust and can expect to continue to have my car in their shop. - Gaspare
- DPDaniela PasillasDec 26, 20255.0They have very fair prices and were very attentive throughout my appointment. They were also very good about explaining any other work i might want to have done. I plan on going to them for maintenance from now on.
- AMandrea m.Dec 24, 20255.0Anish is the best, he's the only person I trust to take my car to. Very friendly and thorough, no nonsense or hassle. He's taken care of my Chevy that had numerous issues and now my new Toyota that I wanted inspected before I bought. He even called the people who handle my warranty for me to authorize repairs. The waiting room is very nice too with drinks and snacks! 10/10
Frequently Asked Questions About Top Notch Automotive
What services does Top Notch Automotive offer?
Top Notch Automotive provides a range of auto repair services including brake, tire, air conditioning, wheel alignment, auto electrical, tune-up, and radiator repair services.
Where is Top Notch Automotive located?
Top Notch Automotive is located at 930 Pyott Rd, Suite 101, Crystal Lake, IL 60014, USA.
What are the business hours of Top Notch Automotive?
The shop is open Monday to Friday from 8:00 AM to 5:30 PM and closed on Saturdays and Sundays.
Does Top Notch Automotive offer any warranties on their services?
Yes, they offer a nationwide 48-month/40,000-mile warranty on selected services.
Is Top Notch Automotive wheelchair accessible?
Yes, they have wheelchair accessible entrances, parking, and restrooms.
Does Top Notch Automotive provide any special customer conveniences?
They offer free pick-up and return service within 8 miles, and loaner cars are available while your vehicle is being repaired.
How can I schedule a service appointment at Top Notch Automotive?
You can schedule an appointment online via their website at https://topnotchautoinc.com/schedule/.
What automotive repair shops are near Top Notch Automotive?
Nearby automotive shops include OSM Auto Repair, Meineke Car Care, Douglas Auto, and Signature Truck Center which offer various auto repair and maintenance services.
Are there any health and wellness centers near Top Notch Automotive?
Yes, nearby centers include Cherne Care Clinic, Windy City Cryo Center for Health Wellness and Fitness-Cool Sculpting, Dr. Laura Crane, Rising Phoenix Chiropractic, and Life Force Chiropractic.
What recreational activities can customers enjoy near Top Notch Automotive?
Customers can visit places like Prairie Path Bike Trail for biking and Canterbury Park for outdoor activities such as baseball and walking.