Business Details
About
Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection StationMavis Discount Tire
Mavis Tires & Brakes is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, Mavis Tires & Brakes delivers trusted service and value. Come visit us today at Mavis Tires & Brakes in Crystal Lake.
Details
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
991 reviews
5 stars
850
4 stars
41
3 stars10
2 stars
16
1 star
74
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, helpful, and knowledgeable staff, particularly highlighting individuals like Gavin and Noah for their exceptional service.
Efficiency
Many reviews noted the quick turnaround times for services, with several customers mentioning being in and out in under an hour.
Honesty and Transparency
Customers appreciated the honest assessments and fair pricing, with several noting that they were not upsold unnecessary services.
Accessibility
The shop's availability on weekends and the ability to accommodate walk-ins were frequently mentioned as positive aspects.
Quality of Work
Overall, customers expressed satisfaction with the quality of repairs and services provided, often highlighting the effectiveness of tire repairs and replacements.
- MHMichael HegrebergDec 13, 20254.0had tire vibration at 55+. Made a saturday appoint for 1pm. I was called to confirm service requested and he confirmed the solution, may be rebalance. He offered to take us sooner it it fit our needs. Nice! we dropped off the vehicle, and he called to let us know when complete =. Much appreciated, not many places open till 5 on Saturday.
- KBKarin BuckDec 13, 20255.0Stopped in on a Sunday afternoon, with a nail in my tire. They put the spare on right away, at no charge. Fast & friendly service.
- RSRichard StrombwrgDec 5, 20255.0One best tire and and auto shops I have been to in a long time . Employees very knowledgeable and very respective to all customers walking through there doors. I would not hesitate to recommend Mavis to any of my friends . Great job Mike thanks.
- DCDavis CoppingerDec 4, 20255.0Came to Mavis with a leaking tire when every other auto shop was closed and they got me in in minutes. Best auto service I’ve ever had. I will be back for every service I need from here on out!
- BABrett AndersonDec 1, 20251.0I scheduled an appointment for 8a, arrived at 8a when they open, and was told that there was 6 cars ahead and I was to drop the car off and leave because they did not know when they would work on it. I was lead to believe an appointment was a scheduled time to have my vehicle worked on, not just a time to give it to them.
Frequently Asked Questions About Mavis Tires & Brakes
What are the COVID safety practices like here?
Mavis wants you to know that your well-being and safety mean everything to us. Counters are cleaned throughout the day, we have 6ft spacing between chairs in the waiting area and when waiting in line. We also provide hand sanitizer for customers and all staff and customers are required to wear a mask. We follow CDC updates and protocol as recommended. See additional information here: https://www.mavis.com/covid-19/protocols.asp
Can I come over and fill up the air in my tire?
Yes, most Mavis locations have free tire air stations that allow you to check your tire pressure and fill up your tires for free.
Do you match tire prices from other retailers?
Yes, Mavis Tire has a low tire price guarantee, and also guarantees the price for 30 days after your purchase. Please bring the competitor price quote to your appointment or you can submit it on our website here: https://www.mavis.com/productcart/pc/_wewillbeatanyprice.asp.
Do you do wheel alignments?
Yes, for most cars, you can expect to pay approximately $89.99. Please contact your local store to get pricing or schedule an appointment for your vehicle. Find your store here: https://www.mavis.com/locations/
Do I need an appointment for you to look at my brakes?
No, an appointment is not necessary, but it’s recommended to make an appointment.
Can I wait while the work is done on my car?
Yes, you can wait inside or outside the store while the work is done. All locations have a waiting area with access to a Television and free Wi-Fi.
Do you do oil changes?
Yes, the price to perform an oil change varies by your car’s model and the type of oil it uses. We offer synthetic and conventional options.
Can I drop off my car and pick it back up?
Yes, we have overnight drop-off available. You can park your car in our lot and use dropbox to leave your keys. We will call you the next day to pick your car up.
I don’t want to wait; can I drop my car off and pick it up the same day?
Yes, you can drop your car off for same-day service and we will call you once your car is ready.
Can I get my windows tinted at Mavis?
No, we do not perform window tinting.
Do I need an appointment to get any services done?
No, we accept walk-ins for all services.
Do you fix flat tires?
Yes
Do you do state inspections?
We do state inspections but availability varies per store, please check here: https://www.mavis.com/car-inspection/ to find out if your store does inspections.
How much time does it take to do brakes?
The time to get rear brakes done depends on the vehicle. Our technicians are thorough and work diligently to get you in and out as soon as possible.
What do tires cost?
Tire prices vary by brand and size, to get an accurate cost for the tires you need, please call us or visit our website: https://www.mavis.com/productcart/pc/_shop_for_tires.asp
What types of automotive services does Mavis Tires & Brakes in Crystal Lake offer?
They offer tires, brakes, alignments, oil changes, batteries, suspension, exhaust repair, and more auto repair services.
Do I need an appointment to get my brakes checked at Mavis Tires & Brakes?
No appointment is necessary but it is recommended for convenience.
Does Mavis Tires & Brakes price match other retailers for tires?
Yes, they have a low tire price guarantee and will beat competitor prices with proof, valid for 30 days after purchase.
Can I wait at Mavis Tires & Brakes while my car is being serviced?
Yes, all locations have waiting areas with TVs and free Wi-Fi where customers can wait inside or outside.
Are there free air stations available at Mavis Tires & Brakes for tire inflation?
Yes, most locations provide free tire air stations to check and fill tire pressure.
Does Mavis Tires & Brakes in Crystal Lake offer weekend hours on Sundays?
Yes, they are open Sundays from 9 AM to 5 PM.
What forms of payment does Mavis Tires & Brakes accept?
They accept American Express, Cash, Check, Discover, Financing, Mastercard, and Visa.
Is Mavis Tires & Brakes located near other automotive service providers?
Yes, NTB - National Tire & Battery is nearby, which provides another option for tire services.
What nearby places can I visit after my service at Mavis Tires & Brakes?
You can visit Believe Fitness Crystal Lake for a workout or stop by Gipper Prom or Brideology for clothing and bridal shopping.
Are there nearby banking services around Mavis Tires & Brakes in Crystal Lake?
Yes, Crystal Lake Bank & Trust is located close by for any banking or financial needs.