Business Details
About
Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection Station
Mavis Tires & Brakes is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, Mavis Tires & Brakes delivers trusted service and value. Come visit us today at Mavis Tires & Brakes in Crystal Lake.
Details
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
980 reviews
5 stars
841
4 stars
40
3 stars10
2 stars
16
1 star
73
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly and helpful staff, particularly highlighting individuals like Gavin and Noah for their professionalism and knowledge.
Efficiency
Many reviews noted the quick service, with several customers mentioning being in and out in under 30 minutes for tire repairs and other services.
Honesty
Customers appreciated the transparent and honest assessments of their vehicle needs, with several mentioning that they were not upsold unnecessary services.
Quality of Work
The quality of repairs and services was frequently commended, with customers reporting successful tire repairs and maintenance that improved vehicle performance.
Accessibility
The shop's ability to accommodate walk-ins and provide service on weekends was highlighted as a significant advantage for customers.
- BHBen Hill2 days ago5.0Great Service
- DRDestiny RomanNov 10, 20255.0Very fast and polite!
- MMMike MNov 1, 20255.0Staff was awesome I arrived early they stated it would be an hour and a half and told me I could chill in the waiting area. They had my car finished in about 40 minutes! I would definitely recommend this place to anyone who needs tire and or brakes!
- CTConnie TrochOct 19, 20255.0Five stars. Mavis fixed my flat on my 2024 Mustang GT in under twenty minutes-no fuss, no upselling. They patched it solid, checked alignment too, and I was back on Crystal Lake roads before lunch. Quiet shop, friendly techs… beats towing downtown. Thanks Gavin & Patrick!
- CHChris HoukSep 27, 20255.0When looking for a tire repair facility in Crystal Lake this location came highly recommended from several sources. They did an amazing job diagnosing the issues I had with the vehicle and were very courteous and professional in their explanation and work performed. The price was more than fair and they were able to get me in and out in record time. I would definitely come back and encourage others to check it out.
Frequently Asked Questions About Mavis Tires & Brakes
What are the COVID safety practices like here?
Mavis wants you to know that your well-being and safety mean everything to us. Counters are cleaned throughout the day, we have 6ft spacing between chairs in the waiting area and when waiting in line. We also provide hand sanitizer for customers and all staff and customers are required to wear a mask. We follow CDC updates and protocol as recommended. See additional information here: https://www.mavis.com/covid-19/protocols.asp
Can I come over and fill up the air in my tire?
Yes, most Mavis locations have free tire air stations that allow you to check your tire pressure and fill up your tires for free.
Do you match tire prices from other retailers?
Yes, Mavis Tire has a low tire price guarantee, and also guarantees the price for 30 days after your purchase. Please bring the competitor price quote to your appointment or you can submit it on our website here: https://www.mavis.com/productcart/pc/_wewillbeatanyprice.asp.
Do you do wheel alignments?
Yes, for most cars, you can expect to pay approximately $89.99. Please contact your local store to get pricing or schedule an appointment for your vehicle. Find your store here: https://www.mavis.com/locations/
Do I need an appointment for you to look at my brakes?
No, an appointment is not necessary, but it’s recommended to make an appointment.
Can I wait while the work is done on my car?
Yes, you can wait inside or outside the store while the work is done. All locations have a waiting area with access to a Television and free Wi-Fi.
Do you do oil changes?
Yes, the price to perform an oil change varies by your car’s model and the type of oil it uses. We offer synthetic and conventional options.
Can I drop off my car and pick it back up?
Yes, we have overnight drop-off available. You can park your car in our lot and use dropbox to leave your keys. We will call you the next day to pick your car up.
I don’t want to wait; can I drop my car off and pick it up the same day?
Yes, you can drop your car off for same-day service and we will call you once your car is ready.
Can I get my windows tinted at Mavis?
No, we do not perform window tinting.
Do I need an appointment to get any services done?
No, we accept walk-ins for all services.
Do you fix flat tires?
Yes
Do you do state inspections?
We do state inspections but availability varies per store, please check here: https://www.mavis.com/car-inspection/ to find out if your store does inspections.
How much time does it take to do brakes?
The time to get rear brakes done depends on the vehicle. Our technicians are thorough and work diligently to get you in and out as soon as possible.
What do tires cost?
Tire prices vary by brand and size, to get an accurate cost for the tires you need, please call us or visit our website: https://www.mavis.com/productcart/pc/_shop_for_tires.asp
What types of automotive services does Mavis Tires & Brakes in Crystal Lake offer?
They offer tires, brakes, alignments, oil changes, batteries, suspension, exhaust repair, and more auto repair services.
Do I need an appointment to get my brakes checked at Mavis Tires & Brakes?
No appointment is necessary but it is recommended for convenience.
Does Mavis Tires & Brakes price match other retailers for tires?
Yes, they have a low tire price guarantee and will beat competitor prices with proof, valid for 30 days after purchase.
Can I wait at Mavis Tires & Brakes while my car is being serviced?
Yes, all locations have waiting areas with TVs and free Wi-Fi where customers can wait inside or outside.
Are there free air stations available at Mavis Tires & Brakes for tire inflation?
Yes, most locations provide free tire air stations to check and fill tire pressure.
Does Mavis Tires & Brakes in Crystal Lake offer weekend hours on Sundays?
Yes, they are open Sundays from 9 AM to 5 PM.
What forms of payment does Mavis Tires & Brakes accept?
They accept American Express, Cash, Check, Discover, Financing, Mastercard, and Visa.
Is Mavis Tires & Brakes located near other automotive service providers?
Yes, NTB - National Tire & Battery is nearby, which provides another option for tire services.
What nearby places can I visit after my service at Mavis Tires & Brakes?
You can visit Believe Fitness Crystal Lake for a workout or stop by Gipper Prom or Brideology for clothing and bridal shopping.
Are there nearby banking services around Mavis Tires & Brakes in Crystal Lake?
Yes, Crystal Lake Bank & Trust is located close by for any banking or financial needs.