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Jiffy Lube

4.7
(781 reviews)

Business Details

6205 Northwest Hwy, Crystal Lake, IL
60014, United States
(815) 455-4455
https://www.jiffylube.com/locations/il/crystal-lake/1075

About

Oil Change Service StationCar Inspection StationBrake ShopCar Battery StoreTire ShopJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in CRYSTAL LAKE. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Details

  • Requires appointmentNot available
  • RestroomAvailable
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable

Location

Jiffy Lube
6205 Northwest Hwy, Crystal Lake, IL
60014, United States

Hours

Reviews

4.7
781 reviews
5 stars
672
4 stars
44
3 stars
13
2 stars
13
1 star
39

What are people saying?

AI-generated from recent customer reviews

Service Quality

Most customers praised the quick, professional, and friendly service provided by the staff.

Customer Experience

Several reviews highlighted positive interactions with employees, particularly mentioning helpfulness and transparency.

Management Issues

A few customers reported negative experiences related to management's handling of complaints and customer service protocols.

Mixed Feedback

While many reviews were positive, there were notable complaints about upselling and a lack of resolution for service-related issues.
  • SS
    Stoowyguy
    5 days ago
    4.0
    Thank you for your time I’m sorry we couldn’t ahree on a time you meet
  • JC
    joseph calendo
    Feb 16, 2026
    5.0
    Joe and Russ as always provide great service!
  • KB
    Kristy Berkner
    Jan 31, 2026
    5.0
    I stopped by for an oil change and tire rotation. It was quick and the employees have always been fantastic! Very professional and friendly!
  • RS
    Raymond SALAZAR
    Jan 29, 2026
    5.0
    They were great “ checking everything for my car and what was wrong “ n Thomas Dylan , Tyler were great at explain everything to me” great job “
  • SC
    Sophia Chiluisa
    Jan 14, 2026
    1.0
    DO NOT DO BUSINESS HERE! Manager must be replaced. Went in for oil change. No problem there. Guy went to remove my old oil window tag. He cut through my tint in multiple areas. Husband asked him “please do not run my card until we figure this out, I need the manager.” Accidents happen so not at all upset. Annoyed but not upset. Manager returned with card swiped and the receipt. Looked at the window, handed my husband the card and said “I need this” and walked back into the office. Returned and said “I refunded $20.” OUT of the $130.44. Never discussed options or replacement costs. The windshield tint is near $500. Husband told them that wouldn’t cover it. May I have a managers contact. Manager, said he was the manager and that’s what he decided. There’s nothing else he would do. My husband asked, who else can I contact about this because this isn’t enough. Manager stated. No one else to talk but he can email JiffyLube. That’s it. Husband drove off. What a terrible interaction. And poor example of leadership and customer service. Again, my husband wasn’t upset or screaming. And maybe that’s why nothing happened. Sad thing, is the manager was training a new employee at the same time. DO NOT GO HERE.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service.

Brand Certified Facts from Jiffy Lube

Jiffy Lube partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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