Business Details
About
Truck Accessories StorePowder Coating Service
Great Lakes Customs is proud to be your one-stop shop for top-quality truck accessories in Crystal Lake, IL! Whether you're looking to get your truck undercoated or need a new bed liner, we have the selection you need and the expertise you want. We proudly carry all the respected brands you trust, such as Truck Gear, UnderCover, WeatherTech, and many more! Our staff lives and breathes trucks. This is our passion, and we're dedicated to serving every customer who walks in our doors as if they were a friend. Stop by our truck accessories store or call today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.9
161 reviews
5 stars
155
4 stars1
3 stars2
2 stars2
1 star1
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, knowledgeable, and helpful staff, particularly highlighting Sam's exceptional service.
Quality of Work
The quality of installations, especially for bed liners and undercoating, received high marks, with many customers noting the attention to detail and superior finish.
Timeliness
Many reviews mentioned quick turnaround times for services, with several customers appreciating the efficiency of the installation process.
Honesty and Transparency
Customers appreciated the honest assessments and recommendations provided by the staff, with no pressure to upsell unnecessary services.
Overall Satisfaction
Overall, customers expressed high levels of satisfaction with their experiences, often stating they would return for future services and recommend the business to others.
- PBPattie BlessOct 9, 20255.0I noticed bubbles in my window tint on the drivers side! You guys were very nice and helpful explaining the bubbles will evaporate and if they do not it is 100% guaranteed! I highly recommend this shop.
- CCCSep 22, 20255.0I did undercoating and rust proof. From the get go, Sam was friendly, honest, patient, and understanding, so after shopping around I decided to go with Sam. He suggested that I bring in my car to his shop so that he could check the condition of my car and give me the accurate quote. After going over the entire car, he offered me a lower price because he was being honest to tell me that there were factory applied shields and he wouldn’t have to work on many sections. After they were done applying coating, he took me to the working station again and showed me the final product with detailed explanations. I appreciate Sam and his team for working on my car, and for their outstanding customer service. -Sophie
- RBRandall BallschmiedeSep 9, 20255.0I had Great Lakes apply spray in bed liner to my new Ranger on 9/8/25, they did an awesome installation. I dropped off my truck for my appointment and it was meticulously done as promised. It looks great. Thanks guys!
- CLChris LarsonAug 21, 20255.0Sam and the team go above and beyond to make sure the customizations you desire exceed all of your expectations! Quick turnaround, high quality products! Could not recommend them more!
- AKAnthony KeislingJun 29, 20215.0Excellent work! 2nd time I have been there. I have to admit my 2nd time I was a little demanding and caused them some inconvenience. That said, they were very professional and went above and beyond in order to help me out even to the point of it costing them some extra money in order to make sure I was happy. I will be using them for my next upgrade. Thanks Sam!
Frequently Asked Questions About Great Lakes Customs
What products and brands does Great Lakes Customs offer?
Great Lakes Customs offers products like undercoating, rustproofing, camper tops, step bars, window tinting, bed liners, and truck tops. They carry respected brands including Leer and WeatherTech.
Where is Great Lakes Customs located?
Great Lakes Customs is located at 2510 IL Route 176, K, Crystal Lake, IL 60012, USA.
What are the operating hours of Great Lakes Customs?
They are open Monday to Friday from 8:00 AM to 5:00 PM, Saturday from 9:00 AM to 2:00 PM, and closed on Sundays.
How can I contact Great Lakes Customs?
You can call them at +1 815-242-0250 or their alternate phone at +1 815-455-0123, or email at sambo@greatlakescustoms.us.
Which payment options are accepted at Great Lakes Customs?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Do I need an appointment to visit Great Lakes Customs?
No appointment is required to visit Great Lakes Customs.
Can customers shop in-store at Great Lakes Customs?
Yes, Great Lakes Customs offers in-store shopping.
What nearby places can I visit around Great Lakes Customs?
Nearby places include Cutting Edge Carpets & Floors for home improvement, Prairie Isle Golf Course for golfing, and Crystal Car Wash Services for vehicle cleaning, all within close proximity.
How can nearby places like Prairie Isle Golf Course be useful for visitors to Great Lakes Customs?
Visitors might enjoy a round of golf at Prairie Isle Golf Course before or after shopping for truck accessories at Great Lakes Customs, making for a convenient and enjoyable outing.
Are there any automotive-related businesses near Great Lakes Customs?
Yes, nearby automotive businesses include Great Lakes LINE-X, which offers automotive parts and accessories, and Crystal Car Wash Services for auto detailing.