Brand Certified
Gerber Collision & Glass
4.1(162 reviews)
Certified by Gerber Collision & Glass • Mar 01, 2026
Business Details
6200 Berkshire Dr, Crystal Lake, IL
60014, United States
Certified by Gerber Collision & Glass • Mar 01, 2026
(815) 455-4050
Certified by Gerber Collision & Glass • Mar 01, 2026
https://www.gerbercollision.com/locations/crystal-lake-il
Certified by Gerber Collision & Glass • Mar 01, 2026
About
Certified by Gerber Collision & Glass • Mar 01, 2026
Auto Body RepairAuto Repair ShopAuto Dent Removal ServiceGerber Collision & Glass
Gerber Collision & Glass provides collision auto body repair and auto glass services backed by a Lifetime Guarantee for as long as you own your vehicle. Contact us for a free collision auto body repair estimate or auto glass quote today!
Details
- RestroomNot available
Location
Certified by Gerber Collision & Glass • Mar 01, 2026
Hours
Certified by Gerber Collision & Glass • Mar 01, 2026
Reviews
4.1
162 reviews
5 stars
111
4 stars
15
3 stars
10
2 stars1
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional staff, highlighting excellent communication and support throughout the repair process.
Repair Quality
While some customers were satisfied with the repairs, others reported issues with the quality of work, including incomplete repairs and damage to their vehicles.
Timeliness
Several reviews noted that repairs were completed ahead of schedule, although there were also complaints about delays and poor time management.
Mixed Experiences
Feedback varied significantly, with some customers expressing high satisfaction while others reported serious issues, including rude staff and unresolved problems.
- JMJohn MuellerFeb 22, 20265.0These guys were communicative and professional, and also corresponded directly with the insurance company over damages to the vehicle. Took a stressful situation and made it a tad easier.
- RKRichard KnoxFeb 20, 20265.0Professional and friendly team. Repair was done before expected. Shoutout to Tiffany and Keegan.
- PSPaul StrnadDec 11, 20255.0Nick, Jerry and the whole crew did an outstanding job repairing my 2023 Traverse. After the initial visit, the door wasn't quite perfectly aligned and airtight. Nick got it back in right away and took care of any and all issues in a very timely manner. Thanks, guys! Paul
- RBRobert BuehrerDec 6, 20255.0I have been in the car business for 28 years this is by far the best experience I have ever had with a body shop, the staff was extremely friendly, they had great communication, completed the job on time even with finding extra damage after pulling it apart. Will use them again in a heartbeat!!! .would strongly recommend
- KHkristina hlavacOct 29, 20255.0In the past I have always brought my car here. I know they do an amazing job! It has been a very long time since I needed to bring my car in. They didn’t disappoint. They make it look brand new. They had it completed and cleaned up before the date they had given me. I appreciate all the hard and professional work they do. I would absolutely recommend bringing your car here hands down. I have them 5 stars and an additional 5. I trust them with my car. This is the before and after.
Frequently Asked Questions About Gerber Collision & Glass
What types of services does Gerber Collision & Glass in Crystal Lake offer?
Gerber Collision & Glass provides collision auto body repair, auto glass services including windshield replacement, dent removal, bumper repair, paintless dent repair, and free estimates for repairs.
What are the operating hours of Gerber Collision & Glass in Crystal Lake?
The shop is open Monday through Friday from 8:00 AM to 5:00 PM, Saturdays from 8:00 AM to 12:00 PM, and closed on Sundays and major holidays such as Thanksgiving, Christmas, and New Year's Day.
Does Gerber Collision & Glass provide any guarantee for their repairs?
Yes, they back their automotive collision and glass repairs with a Lifetime Guarantee valid for as long as you own your vehicle.
What payment options are accepted at Gerber Collision & Glass in Crystal Lake?
They accept American Express, Check, Discover, MasterCard, and Visa as forms of payment.
How can customers contact Gerber Collision & Glass in Crystal Lake?
Customers can call them at +1 815-455-4050, email at info@gerbercollision.com, or visit their website at https://www.gerbercollision.com/locations/crystal-lake-il.
Is Gerber Collision & Glass located near any places where I can get gasoline or automotive parts?
Yes, nearby there is Marathon Gas which serves as a gas station and convenience store, and Crystal Lake Transmissions which offers automotive repair and parts services, convenient for customers needing additional automotive needs.
Are there any dining options close to Gerber Collision & Glass in Crystal Lake?
Yes, customers can visit Coleman’s Crystal Lake Bar or Coleman’s Bar & Grill nearby for American cuisine and drinks either before or after their auto repair appointment.
Can I find any pet services near Gerber Collision & Glass in Crystal Lake?
Yes, Family Dog Center, a pet store and pet services provider, is located nearby, allowing pet owners to conveniently visit while their vehicle is being repaired.
Does Gerber Collision & Glass have mechanics on-site for auto repairs?
Yes, Gerber Collision & Glass has mechanics available to perform a variety of auto body and collision repairs.
What should customers know about the location and time zone of Gerber Collision & Glass in Crystal Lake?
Gerber Collision & Glass is located at 6200 Berkshire Dr, Crystal Lake, IL 60014, USA, and operates in the America/Chicago time zone.
Brand Certified Facts from Gerber Collision & Glass
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