Brand Certified
Enterprise Rent-A-Car
4.2(343 reviews)
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Business Details
450 N IL Route 31, Crystal Lake, IL
60012, United States
Certified by Enterprise Rent-A-Car • Mar 01, 2026
(815) 788-8844
Certified by Enterprise Rent-A-Car • Mar 01, 2026
https://www.enterprise.com/en/car-rental/locations/us/il/crystal-lake-rte-31-15nv.html
Certified by Enterprise Rent-A-Car • Mar 01, 2026
About
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Crystal Lake, IL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Rte. 31 location today.
Location
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Hours
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Reviews
4.2
343 reviews
5 stars
240
4 stars
36
3 stars
12
2 stars
14
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with several specific mentions of individual employees who provided exceptional service.
Vehicle Condition
Feedback varied on vehicle condition; while some customers received clean and well-maintained cars, others reported receiving dirty or damaged vehicles.
Reservation Issues
Several customers experienced problems with reservations, including not receiving the vehicle they reserved or being informed of unavailability upon arrival.
Overall Experience
Overall, many customers expressed satisfaction with their rental experience, highlighting the efficiency and accommodating nature of the staff.
- ZZZytnia642 days ago5.0The best local rental facility, have used them many times and they’re always great.
- HHHeather HammerFeb 11, 20265.0Helpful agents & stress-free process of getting picked up from repair shop.
- HLHolly LoudJan 23, 20265.0Very helpful and friendly staff. My rental was ready when they said it would be, very nice and clean, had no issues. Will be back!
- RBRICHARD BENNETTJan 23, 20265.0Really nice and polite group of guys. Running back and forth the whole time I was there, which was not long!
- LSLynne SzymkowskiJan 9, 20265.0Great to do business with. Very nice and professional
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Crystal Lake, IL?
Enterprise Rent-A-Car offers a wide range of vehicles including standard cars, vans, and luxury cars to suit your rental needs.
Where is the Enterprise Rent-A-Car location in Crystal Lake?
The Crystal Lake Enterprise Rent-A-Car is located at 450 N IL Route 31, Suite 100, Crystal Lake, IL 60012.
What are the business hours of Enterprise Rent-A-Car in Crystal Lake?
The location is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 1:00 PM, and Sunday from 10:00 AM to 1:00 PM.
Can I make a reservation online for a rental car at Enterprise Crystal Lake?
Yes, you can reserve your rental car online via their reservation URL at enterprise.com/reserve.
What payment options are accepted at the Enterprise Rent-A-Car location?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Do they offer any special discounts or deals?
Yes, Enterprise offers great weekend rates and discounts for active military personnel.
Is Enterprise Rent-A-Car in Crystal Lake woman-owned?
Yes, this Enterprise Rent-A-Car location is woman-owned.
What nearby car rental agencies are close to Enterprise Rent-A-Car?
Alamo car rental agency is nearby, which could be an alternative option for rental car services in the area.
Are there dining options close to Enterprise Rent-A-Car in Crystal Lake?
Yes, Dunkin' and Jimmy John's sandwich shop are nearby and convenient if you want to grab a quick bite before or after your rental visit.
What nearby medical or rehabilitation facilities could be helpful if needed during my visit?
Nearby are several medical facilities including Northwestern Medicine Orthopaedics Crystal Lake, Kidney Care Center, and multiple doctors specializing in nephrology and orthopedics.
Brand Certified Facts from Enterprise Rent-A-Car
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Certified March 01, 2026Yext Knowledge Graph
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