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AutoZone Auto Parts

4.5
(273 reviews)

Business Details

6410 Northwest Hwy, Crystal Lake, IL
60014, United States
(815) 788-8840

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Northwest Hwy in Crystal Lake, IL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Crystal Lake, IL or call us at (815) 788-8840.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
6410 Northwest Hwy, Crystal Lake, IL
60014, United States

Hours

Reviews

4.5
273 reviews
5 stars
205
4 stars
34
3 stars
14
2 stars
4
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, friendly, and knowledgeable, with specific mentions of employees like Luis, Devin, and Tino.

Efficiency

Customers frequently noted the fast service and quick turnaround times for tasks such as battery replacements and part installations.

Mixed Experiences

While many reviews highlighted excellent service, there were also complaints about poor customer service from certain employees, particularly regarding communication and professionalism.

Product Availability

Customers appreciated the store's wide selection of parts and tools, often finding what they needed in stock.

Installation Services

Several reviews mentioned the convenience of free installation services offered by staff, which added to the positive shopping experience.
  • JV
    JANET VYKRUTA
    Feb 14, 2026
    5.0
    Very helpful and knowledgeable
  • AJ
    alyssa johnson
    Feb 5, 2026
    5.0
    Went in yesterday to find out why my check engine light was on, the service was fast and the atmosphere was chill whatever reading they got they’ve never seen before and they still figured it out so I’m Definitely grateful
  • TT
    Taha
    Feb 4, 2026
    1.0
    Worst customer service gave me the wrong part and they don’t want to return it
  • AE
    Antonie Ehredt
    Dec 14, 2025
    5.0
    Gio is THE GUY for hooking me up with a new battery is below 0 weather
  • AZ
    Alex Zimmer
    Dec 10, 2025
    5.0
    Very very fast they don’t mess around

Frequently Asked Questions About AutoZone Auto Parts

What are the regular store hours for AutoZone Auto Parts in Crystal Lake, IL?

AutoZone Auto Parts in Crystal Lake is open Monday to Saturday from 7:30 AM to 8:00 PM, and on Sunday from 8:00 AM to 8:00 PM.

Does AutoZone Auto Parts offer any pickup or delivery services?

Yes, AutoZone offers in-store pickup and same-day delivery services at the Crystal Lake location.

Brand Certified Facts from AutoZone Auto Parts

AutoZone Auto Parts partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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