AutoZone Auto Parts

4.5
267 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Northwest Hwy in Crystal Lake, IL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Crystal Lake, IL or call us at (815) 788-8840.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
6410 Northwest Hwy, Crystal Lake, IL
60014, United States

Hours

Reviews

4.5
267 reviews
5 stars
201
4 stars
33
3 stars
14
2 stars
4
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, friendly, and knowledgeable, with several specific employees receiving commendations for their exceptional service.

Mixed Experiences

While many reviews highlighted positive interactions, there were also reports of rude or unprofessional behavior from some employees, leading to mixed experiences.

Product Availability

Customers frequently noted that the store had a good selection of parts and products in stock, making it a reliable choice for their automotive needs.

Installation Services

Several reviews mentioned the convenience of free installation services offered by staff, which added to the overall positive experience for customers.

Store Environment

The store was described as clean and well-organized, contributing to a pleasant shopping experience.
  • PR
    Patty Roth
    2 days ago
    5.0
    Luis was fantastic! Great service and great attitude. Would highly recommend!
  • JC
    J C
    Nov 16, 2025
    5.0
    11/13/2025 I went to auto zone n I was welcomed with good vibes🔥by the homie Giovanny he helped me look for valve caps for my car wheels. I also asked bro if he could help me change my break light n he did🔥 he gave me good customer service💯 better than the Manger Gabriel Garcia💀💀n the ginger🤡
  • BH
    Brent H
    Nov 7, 2025
    5.0
    Went in for a simple battery replacement for my key fob. Two guys assisted me, one swapping out the batteries while the other rang me up. I was in and out in two minutes. Appreciate the fast and friendly service!
  • DP
    Damien Pride-Davall
    Oct 26, 2025
    5.0
    Came In to get my headlight bulb replaced… Manager was very helpful with finding not only the right bulb, but did the replacement for me in a timely manner! 5 star service!
  • KR
    katie reemer
    Oct 13, 2025
    5.0
    Gio was so helpful today with swapping out a dead battery for me … answered any questions I had and super kind Will come here for all my car needs from now on

Frequently Asked Questions About AutoZone Auto Parts

What are the regular store hours for AutoZone Auto Parts in Crystal Lake, IL?

AutoZone Auto Parts in Crystal Lake is open Monday to Saturday from 7:30 AM to 8:00 PM, and on Sunday from 8:00 AM to 8:00 PM.

Does AutoZone Auto Parts offer any pickup or delivery services?

Yes, AutoZone offers in-store pickup and same-day delivery services at the Crystal Lake location.