Jiffy Lube

4.5
820 reviews

About

Oil Change Service StationCar Inspection StationCar Battery StoreTire Shop
Jiffy Lube offers fast, quality oil changes performed by trained technicians in CRESTWOOD. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call whether to stay in your car or wait in our lounge. In need of a tire rotation, filter, battery, or windshield wiper replacement? Our technicians will get you in and out in a Jiffy, with no appointment necessary. We welcome fleets.

Details

  • Requires appointmentNot available
  • RestroomAvailable
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable

Location

Jiffy Lube
14007 Cicero Ave, Crestwood, IL
60445, United States

Hours

Reviews

4.5
820 reviews
5 stars
647
4 stars
77
3 stars
19
2 stars
9
1 star
68

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Dwayne, Kia, and Andre for their professionalism and attentiveness.

Efficiency

Numerous reviews noted the quick and efficient service, with many customers appreciating being in and out in a timely manner.

Service Quality

While many customers reported satisfaction with the quality of service, some expressed concerns about incomplete services, such as not changing filters or issues with oil levels.

Professionalism

Several reviews highlighted the professionalism of the staff, although there were isolated incidents of rudeness from certain employees.

Communication

Customers appreciated clear communication about services performed, but some reported issues with miscommunication and lack of follow-up on service-related problems.
  • DD
    Draya D
    6 days ago
    5.0
    Waaaaaay back in the day I had beef with Jiffy Lube. It was not this particular location but the experience made me stay away until 2 oil changes ago. This location has made it up to me without ever knowing my history with Jiffy Lube. They've been providing efficient, professional, & respectful service for my vehicle. This time I noticed their verification process and I was really impressed. Two technicians checked my oil level after refill... then the techs took a minute to verify what the tech down under had done. I don't know if they've always done this and I'm just noticing it, but it made me feel safer witnessing it. Y'all keep doing what you do at a very high level❤️
  • LK
    Latoya Kibble
    Nov 8, 2025
    5.0
    The tech was very professional and helpful. Dwayne was amazing I will definitely come back
  • KJ
    Kiara Jefferson
    Nov 6, 2025
    5.0
    Dwayne was very helpful and kind. I asked a lot of questions and he had no issue being informative and helping me diagnose my worries. The service was quick too.
  • LM
    Linda McCarrin
    Nov 5, 2025
    5.0
    The folks at the Jiffy Lube in Crestwood have given me honest estimates and taken care of my car for years.
  • BD
    Beth decker
    Oct 28, 2025
    5.0
    Kia is phenomenal, super friendly, knows what she’s doing and doesn’t pressure to get other things done to car, Definitely an asset , everyone should have her personality!!

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service.