Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone S Cicero in Crestwood, IL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Crestwood, IL or call us at (708) 388-4918.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
355 reviews
5 stars
212
4 stars
73
3 stars
27
2 stars
16
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees like Rachel and Ron received high praise for their helpfulness, others were criticized for rudeness and lack of attention.
Product Availability
Customers expressed frustration with the store's inventory, noting that they often do not have the needed parts in stock.
Staff Knowledge
There are concerns about staff knowledge and training, with some customers feeling that employees lacked the expertise to assist effectively.
Positive Experiences
Several reviews highlighted positive experiences, particularly with specific employees who provided excellent service and went above and beyond to help customers.
Management Issues
There are complaints regarding poor management and employee behavior, with some customers suggesting that the store needs better oversight and training.
- TGTomeka GrahamNov 16, 20255.0Rachel knew exactly what the assignment was quick. Knowledgeable love to see a woman who knows her way around a car didn't even break a nail
- NRNathan RogersNov 3, 20255.0I went in to find a part for my car and I was immediately approached by Rachael. I believe she is the Manager at this AutoZone location. She was extremely helpful and knew immediately what I needed for my car. I honestly havent ever had such a good experience in an auto parts store. If I could rate this store 10/10 I would. HIGHLY recommend coming here for any auto needs you may have.
- EEEric ERTOAug 27, 20251.0They lost my business and I've been going to the store for years and it's never been good service here but it's getting worse I'm going across the street to O'Reilly's don't go to this AutoZone
- EOElliot OttJun 22, 20251.0I went there for front brake pads and I asked multiple times if it’s the correct parts because I didn’t know then when I take off my brakes the ones they sold me was the wrong one so I had to put my paper thin brake pads back on then next day went where they told me that they sold me the right brake pads but in the box it was the wrong brakes
- JMJacob MayoMay 29, 20255.0This location is awesome we get all of our parts from here. Phil is awesome always delivers our stuff fast and is very nice.
Frequently Asked Questions About AutoZone Auto Parts
What are the regular operating hours of AutoZone Auto Parts in Crestwood, IL?
AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 7:00 PM.
Does this AutoZone location offer in-store pickup and same-day delivery services?
Yes, this AutoZone offers both in-store pickup and same-day delivery options for customer convenience.
What types of products can I find at AutoZone Auto Parts in Crestwood?
You can find a variety of auto parts such as brake pads, car batteries, car accessories, and aftermarket automobile parts.
What automotive brands are available at this AutoZone store?
This location carries brands including Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts in Crestwood for customer service?
You can call them at (708) 388-4918 or email customer.service@autozone.com for assistance.
Is curbside pickup available at the Crestwood AutoZone?
Yes, this AutoZone offers curbside pickup to enhance shopping convenience and safety.
What is the address of AutoZone Auto Parts in Crestwood, IL?
The store is located at 14225 S Cicero Ave, Crestwood, IL 60418, USA.
Can I visit nearby automotive repair shops after shopping at AutoZone?
Yes, 'big discount motors' and 'Havoline Express Lube' are nearby automotive repair shops where you can get services after visiting AutoZone.
Are there local dining options near AutoZone Crestwood?
Yes, nearby you can find 'Little India Restaurant', 'Cash Cabana Cafe & Gaming Getaway', and 'Sandok N Palayok' offering diverse cuisines.
What other services or amenities are around AutoZone in Crestwood?
Nearby places include 'Symphony of Crestwood' medical center and several liquor stores like 'B.J. Liquor' and 'Crestwood Liquor & Wine' for your convenience.