AutoZone Auto Parts

4.5
158 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Crestwood #2985 in Crestwood, IL is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Crestwood, IL or call us at (708) 926-0572.

Details

  • Curbside pickupAvailable

Location

AutoZone Auto Parts
13401 S Cicero Ave, Crestwood, IL
60418, United States

Hours

Reviews

4.5
158 reviews
5 stars
118
4 stars
18
3 stars
12
2 stars
1
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, professionalism, and willingness to assist, often going above and beyond to resolve issues.

Fast Service

Numerous reviews highlighted the quick service provided, with many customers noting that they were able to get in and out efficiently.

Knowledgeable Staff

Customers frequently mentioned the staff's expertise and ability to provide accurate information and assistance with automotive needs.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences, particularly with management and specific staff members.

Installation Services

Several customers appreciated the free installation services offered for batteries and wipers, enhancing their overall experience.
  • CC
    CC CC
    4 days ago
    5.0
    Nate from AutoZone provided excellent excellent customer service he went out his way to make sure that I was satisfied the customer in regards to repairs in my car he is a great great person in regards to helping the customers and explain everything thoroughly to you thank you Nate keep up the outstanding work
  • CC
    Connie J (cjfoxybaker)
    Oct 14, 2025
    5.0
    To my surprise I ho to my car and the beeoer isn't working. Panic sets in. After several more presses it opened the door. As I was planning on making 2 grocery stops I was hoping I would not be locked out. Although I experienced 2 more issues of this I said find an auto parts store and there was Auto Zone. What stood out the.most was professional service. As I walked in another customer was leaving. I was greeted friendly and timely. Explained what I felt was needed and the guy who had greeted me took my remote, opened it, checked battery needed, replaced it, tested it and I was out in no time with no additional scares. I've used 3 other Auto Zone locations and they have all been helpful, friendly and courteous, but this guy made this store my #1.
  • FK
    Frank Krueger
    Oct 8, 2025
    5.0
    10 minutes installed a Honda headlight free!!!
  • ED
    Emi. Dzie
    Oct 3, 2025
    5.0
    Nate is the best!!! I came in to get an Engine air filter he advised me that it was good to change the cabin filter also so I ended up getting both! Then he changed it for me. Everything was super fast and easy. He also made sure I checked out he’s work afterwards, everything was perfect. thank you Nate.
  • EJ
    Emila Jackson
    Sep 24, 2025
    5.0
    Excellent service!! I went in a few days ago to get another battery for my Honda, not knowing that you guys also installed it there too! (Lucky for me because my husband was at work) everyone was super polite and a big shout out to Demond for the install of my battery!

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts in Crestwood?

AutoZone Auto Parts is open Monday to Friday from 7:30 AM to 9:00 PM, Saturday from 7:30 AM to 8:00 PM, and Sunday from 8:00 AM to 8:00 PM.

What services does AutoZone Auto Parts in Crestwood offer for pickup and delivery?

The store offers in-store pickup, same-day delivery, and curbside pickup services.