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Intoxalock Ignition Interlock

4.1
(14 reviews)

Business Details

1680 Theodore St, Crest Hill, IL
60403, United States
(815) 420-5051
https://www.intoxalock.com/locations/il/crest-hill/1680-theodore-st-8376

About

Car Inspection StationIntoxalock
Intoxalock is the no. 1 ignition interlock device brand in the U.S., and Intoxalock Ignition Interlock in Crest Hill, IL is here to help you get back on the road after a DUI. Intoxalock has more locations than any other provider, and we can find an interlock installation location near you. We will help you understand IL interlock, or IID, laws and regulations. Our interlock installation locations are staffed with certified professionals who will install and service your car breathalyzers. For 30 years, Intoxalock has been a trusted interlock ignition device provider. Call now to talk to a IL expert.

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Location

Intoxalock Ignition Interlock
1680 Theodore St, Crest Hill, IL
60403, United States

Hours

Reviews

4.1
14 reviews
5 stars
10
4 stars
1
3 stars
0
2 stars
0
1 star
3
  • MC
    Magdalena Campos
    Dec 19, 2025
    1.0
    So grateful I am done with this part of my life but this was one of the worse experiences of my life to deal with customer service. This experience will definitely help me do everything possible to keep my drivers license in good standing.
  • LL
    Lizbeth
    Jul 21, 2025
    4.0
    Update: I am pleased that the issue was resolved just a few hours after the company was made aware of the review. The gentleman was professional, apologized and made the situation right. No company is perfect, however when they are made aware and quickly rectify a situation that says a lot. I am changing my 1 star to a 4. Original review: Employee was calling all day every day, acting so helpful, until the money was paid (and I'm assuming Kristen got her commission) then she was no longer available. She entered the wrong VIN so the wrong vehicle was put on the account. Tried to absolutely no avail to get it changed. We couldn't get a hold of Kristen to save our lives. Emails and voice mails are still going unanswered. Spoke to someone else at the company, he changed the vehicle from the wrong make and model of truck to now an Airstream?! However we are still being badgered to sign the lease. A lease isn't getting signed when its stating the wrong vehicle. So yeah maybe think about using another company. Can't say much for the actual product, but I can say if you did need assistance with it I wouldn't count on getting it from them. Do your research and find a good product AND good customer service. This ain't the one, fam.
  • CS
    Christopher Simenson
    Jun 4, 2025
    5.0
    Jim was fantastic great guy and was very easy to work with thanks
  • JP
    Julia Peterka
    Jan 9, 2025
    1.0
    The employees are awesome and amazing people there liked them very much. As for the product in which they install is HORRIBLE I do not suggest getting this item put on your vehical. First I'm not the intended person who needs this however the greedy state of IL requires every vehical registered in the persons name has to have a blower. 2nd they put this machine on your vehical not even checking if you can work it first and once its on you can't get it off until you have a new one put on and removal is approved from secretary of state so your vehical doesn't start and now your calling for a ride while your car sits there. 3rd it's blow suck blow which is impossible for most when on the other vehical we have a smart start which is 1 blow with humming very simple get it everytime and it is cheaper by $100 to have installed. 4th just waiting to hear that some innocent person who just needed a lower interest rate was killed in a crash trying not to pass out while driving and doing the intoxalock. Remember install and removals all cost money so I paid to get it on now pay to take it off and pay smart start to get a new one put back on so I can drive my car.
  • JV
    Javier Villa
    Apr 13, 2024
    1.0
    Intoxalock agent offer me a $30.00 dollar discount and a $100.00 dollar Voucher and still have not gotten anything

Frequently Asked Questions About Intoxalock Ignition Interlock

How does an interlock device work?

An ignition interlock device (IID) is a small breathalyzer installed in your vehicle to prevent it from starting if alcohol is detected on your breath. Before driving, you'll blow into the device. If your breath alcohol concentration (BrAC) is below the programmed limit, the car starts. Periodic retests occur during your trip to ensure continued compliance. To read more on Intoxalock, you can read our ignition interlock device guide.

What is the cost of an ignition interlock device?

The installation of an ignition interlock device, often called a car breathalyzer, typically costs between $70 and $150. This one-time fee is paid at the start of your lease and covers the service center's labor to install the device in your vehicle. Payment is made directly to the service center at the time of installation. For more on cost breakdowns, you can read our cost of ignition interlock device guide.

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