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Enterprise employee helping Enterprise car rental customer roadside in the rain
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Enterprise Rent-A-Car

4.3
(580 reviews)

Business Details

5508 S La Grange Rd, Countryside, IL
60525, United States
(708) 352-9005
https://www.enterprise.com/en/car-rental/locations/us/il/la-grange-1527.html

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Countryside, IL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our La Grange location today.

Location

Enterprise Rent-A-Car
5508 S La Grange Rd, Countryside, IL
60525, United States

Hours

Reviews

4.3
580 reviews
5 stars
425
4 stars
57
3 stars
18
2 stars
13
1 star
67

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently praised for being friendly, helpful, and professional, with many customers highlighting specific employees like Nina and John for their exceptional service.

Rental Process

Customers report that the rental process is generally quick and easy, with many expressing satisfaction with the efficiency and effectiveness of the service.

Vehicle Condition

While most vehicles are noted as clean and well-maintained, there are occasional complaints about specific cars having issues or not meeting expectations.

Communication Issues

Some customers experienced poor communication regarding reservations and vehicle availability, leading to frustration and confusion.

Overall Experience

Many customers express a strong likelihood of returning due to positive experiences, though there are isolated reports of dissatisfaction with specific incidents.
  • AI
    April Ivy
    1 day ago
    5.0
    Great experience all around. Staff were professiona, process was efficient, happy with the rental car provided. Highly recommend.
  • MM
    Ms. Clara- Mini Musicians
    Feb 23, 2026
    5.0
    I did not think I'd have such a great experience at a car rental company that I'd feel drawn to write a review, but from beginning to end, this was just so easy and seamless, despite me having last minute changes more than once. I primarily worked with Nina, and she was so accommodating during my indecisiveness about the potential of extending my 15-passenger van rental by a day due to various family circumstances. I completely see how I could have been perceived as the annoying, high-maintenance customer, calling numerous times with additional questions. But in fact, it was the opposite. We were both laughing and joking about it, and in the end, she truly went over and beyond to make sure that the van I needed was available for an extended day (clearly having to shift a few things around to make that happen). Also, I did a decent amount of research ahead of time, and this was absolutely the most economically friendly option for renting a large passenger van. This is an annual event, so I'll skip the research next year and go straight to Enterprise. Thank you to Nina and her team! Everyone was great!
  • CG
    C. Gale
    Feb 18, 2026
    5.0
    I consistently have good experiences when I rent a car at the Countryside Enterprise branch. The staff are efficient, polite, and friendly, and the service is very good. They now also provide a free ride to and from Enterprise to those living within 10 minutes away
  • RP
    Rutul Patel
    Feb 2, 2026
    5.0
    They are very helpful and allways asking for experience and everything. Addison and paige both are very good.
  • KM
    Kiko Manov
    Jan 30, 2026
    1.0
    The car I picked up was new and had dog hair inside. They picked me up from home but when they were going to drop me off they told me they only drove up to 5 miles and they couldn't take you to the body shop the difference was 1.4 miles and I had to ride with others waiting for a ride.

Frequently Asked Questions About Enterprise Rent-A-Car

Where is Enterprise Rent-A-Car's Countryside location?

Enterprise Rent-A-Car is located at 5508 S La Grange Rd, Countryside, IL 60525.

What are the operating hours of Enterprise Rent-A-Car in Countryside?

The rental office is open Monday to Friday from 8:00 AM to 6:00 PM, Saturdays 9:00 AM to 2:00 PM, and Sundays 9:00 AM to 1:00 PM.

Brand Certified Facts from Enterprise Rent-A-Car

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Certified March 01, 2026Yext Knowledge Graph
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