Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Columbia, IL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Columbia location today.
Location
Hours
Reviews
4.1
139 reviews
5 stars
95
4 stars
8
3 stars
7
2 stars
7
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Jason and Victoria received numerous positive mentions for their helpfulness and professionalism, contributing to a generally favorable customer service experience.
Vehicle Availability
Several customers reported issues with vehicle availability, including reserved cars not being ready or available upon arrival.
Wait Times
Customers frequently expressed frustration with long wait times for vehicle pickup, sometimes exceeding two hours.
Mixed Experiences
While many reviews praised the service, there were notable complaints about rude staff and unfulfilled reservations, indicating inconsistency in service quality.
Cleanliness and Condition
Some customers reported receiving vehicles that were not clean or had maintenance issues, impacting their overall satisfaction.
- CCchris campbellNov 9, 20251.0They made up their own rules. Tried to get a rental car but I only had a debit card, not credit card. My mom was with me (we’re from out of state and trying to get back home) but they wouldn’t rent it to her because I was the one driving. Called corporate and they said that my mom just needs to say I’m her surrogate driver and that will work. But didn’t want to give them my business, so went down the road to St. Louis and had no issues. Save yourself the pain and just got little down the road to St. Louis and steer clear from this place.
- DPDan PelleyNov 6, 20251.0Don't waste your time unless you want to have a bad day. Then by all means go have a bad day here.
- JAJeanine ArmstrongOct 10, 20255.0Jason at the Columbia Enterprise is always helpful and delightful. Definitely recommend.
- GTGkrirjf TrnrrfgdxOct 8, 20255.0Top notch experience. Jason helped me and he was awesome. Will be using them for my future needs.
- JCJoe cool citizenSep 26, 20255.0Great place
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles are available for rent at Enterprise Rent-A-Car in Columbia, IL?
Enterprise Rent-A-Car in Columbia offers a wide range of vehicles, including rental cars, vans, luxury cars, and more to suit different needs.
What are the business hours for Enterprise Rent-A-Car in Columbia, IL?
The Columbia location is open Monday to Friday from 7:30 AM to 5:30 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
Where is Enterprise Rent-A-Car located in Columbia, IL?
You can find Enterprise Rent-A-Car at 107 2770 N, Columbia, IL 62236.
What payment methods are accepted at Enterprise Rent-A-Car in Columbia?
Enterprise accepts American Express, Cash, Check, Discover, MasterCard, and Visa for payment.
Does Enterprise Rent-A-Car in Columbia offer any discounts or special deals?
Yes, they offer great weekend rates and have discounts available for active military members.
How can I make a reservation at Enterprise Rent-A-Car in Columbia, IL?
Reservations can be made online via their reservation page at https://www.enterprise.com/en/car-rental-locations/us/il/columbia-01ic.html.
What services does Enterprise Rent-A-Car provide at its Columbia location?
The location offers car rentals, van rentals, luxury car rentals, and airport pick-up services.
Is there a car wash or automotive repair service near Enterprise Rent-A-Car Columbia?
Yes, Weber Wash & Lube offers car wash, automotive repair, and oil change services nearby, helpful for customers maintaining their vehicles.
Are there any golf clubs near Enterprise Rent-A-Car in Columbia, IL?
Yes, the Columbia Golf Club is nearby, so customers can enjoy a round of golf before or after picking up their rental vehicle.
What nearby places can help customers find Enterprise Rent-A-Car in Columbia, IL?
Nearby auto dealerships like George Weber Chevrolet and Bob Brockland Buick GMC can serve as landmarks to locate Enterprise Rent-A-Car.