Business Details
About
Auto Body ShopAuto Dent Removal ServiceAuto Repair Shop
Charlie's Columbia CARSTAR in Columbia, IL, offers expert auto body repair services including collision repair, paintless dent removal, and hail damage repair. Our skilled technicians deliver high-quality results with fast, reliable service. We provide 24/7 accident assistance and fleet services, all from a convenient Columbia location. Whether you're searching for “auto body repair near me” or need paintless dent repairs, count on Charlie's Columbia CARSTAR for trusted, professional care tailored to your needs.
Location
Hours
Reviews
4.8
207 reviews
5 stars
194
4 stars
6
3 stars1
2 stars0
1 star
6
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, professional, and helpful staff, highlighting their excellent communication and support throughout the repair process.
Quality of Work
The quality of repairs received high marks, with many customers noting that their vehicles looked brand new after service, and the craftsmanship was often described as top-notch.
Timeliness
Many reviews mentioned that repairs were completed quickly, often ahead of schedule, contributing to a positive overall experience.
Value for Money
Customers appreciated the competitive pricing and felt that the quality of work justified the costs, with several noting that estimates were accurate and sometimes even lower than expected.
Cleanliness and Detailing
Several customers were pleasantly surprised by the thorough cleaning and detailing of their vehicles upon pickup, which exceeded their expectations.
- LSLace Sweet5 days ago4.0They fixed my hail damage. They estimated 2 weeks, got it done a little sooner than. My car was making a windy noise after, and I called them. They took it back in ASAP without question to test drive, and noticed a part they thought they forgot to attach. So far, so good since. They also worked with enterprise for me to leave the rental car there, which was convenient. Only complaint is my quote was nearly 1/3 of what the actual cost ended up being, but my insurance covered regardless so that's their problem lol (and hopefully doesn't come back to bite me later). I would utilize them again. They are friendly.
- CWCarrie WOct 29, 20255.0Love the work they did on my vehicle, didn’t take long to get it finished up, had hail damage. Great job!
- KMKenneth MohrOct 18, 20255.0Adam and his team are true professionals. Finding.the best solution for my teoubles.
- BDBruce DoyleOct 9, 20255.0Very professional and VERY much customer friendly atmosphere! As always, extremely satisfied with the workmanship and the experience- I have used this shop exclusively for over 35 years now! Highly recommend them —
- AHAshley HugheyOct 2, 20255.0Adam N. at Charlie’s Car Star in Columbia, IL is the best! He took the time to give me a quick, accurate, and competitive estimate for auto body work on my car. I got multiple estimates and theirs was by far the best rate for the same quality work. Adam listened to my concerns and helped me with a quite difficult situation. He was very professional, compassionate, and knowledgeable. Additionally, Dee at the front desk was so nice! I was able to come in for an estimate the same day I called, which was very convenient. I would 10/10 recommend them if you need work done on your car. Keep up the great work!
Frequently Asked Questions About Charlie's Columbia CARSTAR
Do you offer dent repair services?
Thank you for your inquiry! Yes, we do offer dent repair services. We are looking forward to hearing from you!
Do you offer auto body services?
Thank you for your inquiry! Yes, we do offer a variety of auto body services. Please contact us for more information.
Are you located in Columbia?
Yes we are! Come and visit us.
Do you offer dent repair services at Charlie's Columbia CARSTAR?
Yes, Charlie's Columbia CARSTAR offers dent repair services including paintless dent removal.
What types of auto body services are available at Charlie's Columbia CARSTAR?
They provide a variety of auto body services such as collision repair, paintless dent repair, hail damage repair, and 24/7 accident assistance.
Where is Charlie's Columbia CARSTAR located?
Charlie's Columbia CARSTAR is located at 1845 Ghent Rd, Columbia, IL 62236, USA.
What are the business hours of Charlie's Columbia CARSTAR?
The shop is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Does Charlie's Columbia CARSTAR offer financing options for repairs?
Yes, they offer customer financing options and accept Mastercard and Visa payments.
Is rental car assistance available at Charlie's Columbia CARSTAR?
Yes, rental car assistance is one of the services provided.
What nearby places can I visit when I come to Charlie's Columbia CARSTAR?
Nearby places include Midland States Bank ATM, Orthopedic Associates, and Scott Credit Union, which may be convenient for banking or medical appointments before or after your visit.
Are there medical facilities close to Charlie's Columbia CARSTAR in case of emergencies?
Yes, facilities like Gateway Urgent Care and BJC Medical Group Convenient Care at Columbia are nearby for medical emergencies.
Can I find beauty and wellness services near Charlie's Columbia CARSTAR?
Yes, Aleshia Davison Aesthetics offers beauty and tanning services nearby, perfect for a relaxing visit alongside your auto repairs.
How can nearby financial services help me when visiting Charlie's Columbia CARSTAR?
Banks like Midland States Bank ATM and Scott Credit Union nearby allow easy access to banking services, which can be useful for financing or payment needs during your visit.