Many customers praised the friendly and helpful staff, noting their professionalism and willingness to assist.
Service Speed
Several reviews highlighted quick service and efficient turnaround times, although some customers experienced longer waits.
Communication Issues
There were complaints about poor communication regarding service delays and upselling, leading to customer dissatisfaction.
Quality of Work
While many customers were satisfied with the quality of repairs, some reported issues with upselling and unnecessary services.
Pricing Concerns
Customers expressed mixed feelings about pricing, with some finding it reasonable while others felt it was high for certain services.
NL
Nolan Linton
4 days ago
3.0
went in and asked for tires, mentioned my alignment being bad and possibly needing my suspension looked at. the guy at desk said he will "take a look". they put the new tires on, and called me for pickup. they didnt touch the alignment, look at it, call me for a followup, etc. will go back, but only with very specific minor repairs and tires.
SM
Shannon O Marshall
Dec 27, 2025
5.0
In and out tire repair. Great service.
BY
Brad Yates
Nov 7, 2025
2.0
Waited 30 minutes later than my appointment, then the instructions I gave were not followed so I ended up waiting 3 hours for 4 tires.
MS
Melinda Stein
Oct 26, 2025
5.0
Went in to get oil change. Ryan found some other things wrong, he called and explained everything that needed to be done. My sister and I have used Dobbs for years and have never been disappointed. As women I have never been made to feel ignorant, have been treated with respect. My car is over 20 years old and still runs!
ZM
Zondra Moore
Oct 23, 2025
5.0
Came in for tire repair. There was a bit of a wait but they were able to squeeze me in.
Frequently Asked Questions About Dobbs Tire & Auto Centers
Where is Dobbs Tire & Auto Centers located?
Dobbs Tire & Auto Centers is located at 1180 Collinsville Crossing Blvd, Collinsville, IL 62234, USA.
What are the operating hours for Dobbs Tire & Auto Centers on weekdays?
Dobbs Tire & Auto Centers is open from 7:00 AM to 6:00 PM, Monday through Friday.
Is Dobbs Tire & Auto Centers open on Sundays?
No, Dobbs Tire & Auto Centers is closed on Sundays.
How can I schedule an appointment at Dobbs Tire & Auto Centers?
You can schedule your appointment by visiting https://www.gotodobbs.com/locations/collinsville/.
What types of services does Dobbs Tire & Auto Centers offer?
Dobbs Tire & Auto Centers provides tire sales and automotive repair services.
What is the main phone number to contact Dobbs Tire & Auto Centers?
You can reach Dobbs Tire & Auto Centers at +1 618-344-4479.
What popular dining options are located near Dobbs Tire & Auto Centers for a meal before or after your visit?
Nearby dining options include St. Louis Bread Co., Waffle House, Penn Station East Coast Subs, and Panera Bread, all great places to enjoy a meal before or after your visit.
Are there nearby businesses where I can get mobile phone accessories or service near Dobbs Tire & Auto Centers?
Yes, AT&T, Cricket Wireless, T-Mobile Authorized Retailer, and TCC Verizon Authorized Retailer are close by for mobile phone accessories and services.
What nearby places can assist with shipping or package services near Dobbs Tire & Auto Centers?
The UPS Store and FedEx are nearby for shipping and package needs.
Are there wellness or beauty services near Dobbs Tire & Auto Centers?
Yes, AQ Nail Spa Collinsville and Sport Clips Haircuts of Collinsville offer nail and hair services nearby.