Jiffy Lube Oil Change

Reviews

• MM

  Monica Mar

  1 day ago
  5.0
  I like their job and attention to the client also very fast it’s convenient
• LG

  Leobardo Gutierrez

  Apr 18, 2026
  5.0
  Came in after getting multiple expensive and conflicting diagnoses from other shops (including being told I might need a full transmission replacement). The team here took a more practical approach, replaced spark plugs, filters, and did a transmission fluid service. They also caught that I was missing a cap that another shop said they had installed but didn’t. After the service, the car is running noticeably smoother and more responsive, and they confirmed there was no metal in the transmission fluid, which gave me real peace of mind. Pricing was reasonable, but in this case it saved me from going down a much more expensive and unnecessary repair path. Appreciate the honesty and thoroughness.
• SM

  steven metzer

  Apr 15, 2026
  1.0
  My info in their system was completely wrong. The person they waited on me was having a personal conversation n speaker phone and then he had me enter my info in their computer system. After the oil change they also forgot to tighten down a bolt to my engine filer box. The cap to the windshield fluid container wasn’t put on all the way. They also left the plastic piece to the positive battery terminal laying on top of my battery.
• BZ

  Bobby Zamora

  Apr 7, 2026
  1.0
  I went into the Jiffy Lube on Elston & Addison in Chicago IL for a routine Oil Change on 4/6/2026. After leaving the Jiffy Lube, on my drive back home, I noticed a light on my dash that I never saw before (see attached photo). This is a light that means that my "electric emergency brakes need inspection". Firstly, I have never seen this light come on my dash before, it was on as soon as I left this Jiffy Lube for the oil change. I went on google to trouble shoot on my own and tried to disengage the emergency brake, but I could not turn it off. I went back to the same Jiffy Lube the next day, to ask them to turn it off or see why this light was on suddenly after my oil changed at their location. The service technician came out to the lobby and told me this: "For the equinox? So, that light is the parking brake lights, it means your parking brakes are not working". I thought about this and asked him, "You're saying that I am not able to park my car?" and he replied, "No you can park your car, but the emergency brakes will not work, they need to be serviced". I thought about this and said "So, why did those lights come on all of a sudden after a routine oil change, was it something you guys did?" He denied that they did anything and said "No for oil changes, we never touch the emergency brakes. You would need to go to a mechanic, and have it inspected, we don't do any of that here". I left Jiffy Lube very disappointed in that location’s lack of accountability. The main point here is that they clearly screwed up something with my car's emergency brakes and refused to fix and own up to their mistake. I understand that I dropped off my car at a time of the day when it was extremely busy, but that's not an excuse to be damaging people’s cars and then pretending like you don't know what happened if a part of the car suddenly brakes or stops working. I will officially not be going to this Jiffy Lube moving forward, I think I will stick with taking my car to the Chevy Dealership moving forward. I would advise against going to this Jiffy Lube when it is busy. If you go to this location when it is not busy, take pictures of your dashboard before and after, take pictures of your car's exterior, you need proof that they may have damaged your car in some way. My advice is to go to a Certified Dealership per your car's brand, instead of Jiffy Lube. The Dealership may cost a little more money and it may take a few business days to get your car back while they service it, but I've never had a negative experience at a Chevy Dealership when it came to service. Also, aside from the damage they caused to my car's emergency brake system, they also didn't refill the car's window washer fluid, even they told me “Oh we topped off all your fluids for you, free of charge" which they normally do, but this time the window washer fluid in my car is empty. So, they were so busy that they missed refilling the window washer fluid in my car and they damaged the emergency brake system in my car. My advice do not go to Jiffy Lube or Mechanics, they do their business by fixing something and braking something else (either by accident or unintentionally, to make more money off of you). Also, I advise going to your neighborhood mechanics, unless they have very stellar reviews. My advice is to go to the certified dealership per your car's brand. Why? I feel like Dealerships make a lot of money selling cars; they don't need to screw up anyone's car during a service visit to make a little dough (they have enough). Lastly, I do not need a manager from Jiffy Lube to reach out to me, I don't want a refund (I will refuse it) nor an apology. I want the community to know about this experience so that they can make informed decisions about where to take their car for reliable and trustworthy service. So, go to your local car dealership. Lesson Learned.
• AB

  Amanda Bruening

  Mar 29, 2026
  5.0
  Manny and his team were absolutely amazing and helpful with our services today! This Jiffy Lube shop is one of the best. We are given great and respectful service every time we go. They are very efficient - in and out so quickly! Manny was wonderful at explaining what we need without pushing services like some other shops do. That is so appreciated. We had our oil changed, tire pressure capped off, windshield wipers changed and fluid topped off, engine filter changed - declined the cabin filter because I know how to that myself! - and some serious corrosion on our battery cleaned that we didn't even know about! You guys and ladies are doing a great job. Keep it up! We will be back. I highly recommend this shop!

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