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Enterprise Rent-A-Car

4.1
(322 reviews)

Business Details

20 E Randolph St, Chicago, IL
60601, United States
(312) 251-0200

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Chicago, IL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Millennium Park location today.

Location

Enterprise Rent-A-Car
20 E Randolph St, Chicago, IL
60601, United States

Hours

Monday8:00 AM - 6:00 PM
Tuesday8:00 AM - 6:00 PM
Wednesday8:00 AM - 6:00 PM
Thursday8:00 AM - 6:00 PM
Friday8:00 AM - 6:00 PM
Saturday8:00 AM - 2:00 PM
Sunday10:00 AM - 4:00 PM

Reviews

4.1
322 reviews
5 stars
214
4 stars
35
3 stars
16
2 stars
9
1 star
48
  • KR
    Kaela Redd
    2 days ago
    5.0
    First experience at this location and the customer service was excellent at pickup and drop off. I unfortunately did not get the name of the first agent I worked with at pickup but at drop off Benji was extremely kind and I greatly appreciate the quality of service at this location.
  • ET
    E.A.T Enjoy All Things
    Apr 23, 2026
    1.0
    If I could give zero stars, I would! I was sent to this location for an insurance rental and the manager was very rude, condescending, and showed zero remorse for their mistake. My insurance company made my reservation for Saturday afternoon- I called early Saturday & advised when I would be picking up my rental & was told that’s okay . When I arrived, the manager Benjamin, said “did I call you? Did I let you know your car was available? I wasn’t expecting you until Monday & wasn’t calling you until then”. He also said my vehicle would be $30 more per day, although my insurance company pays $50 per day, and offered me a small 2-door vehicle for $49 per day. I will NEVER go to this location again & I DO NOT RECOMMEND. I contacted my insurance company & they also stated they will no longer send insureds to this location. If you want quality service, I recommend the South Loop location.
  • JH
    Jr Hernandez
    Apr 20, 2026
    5.0
    Great customer service from the very beginning. The team was attentive, responsive, and genuinely helpful throughout the entire process. They made everything smooth and easy, and I felt well taken care of the whole time.
  • MT
    Miles Thompson
    Apr 13, 2026
    5.0
    Amazing service. Single-handedly made Enterprise Rent-A-Car a good experience when it had been a bit stressful and byzantine till I first spoke with this office. Both interactions here were fantastic.
  • KJ
    Ken J
    Apr 11, 2026
    5.0
    the most courteous, professional, and upbeat rental experience ive ever had. both managers and employees were ready to help at 9am on a monday. pleasantly surprised and happy to recommend!

Frequently Asked Questions About Enterprise Rent-A-Car

Where is the Enterprise Rent-A-Car location in Chicago?

Enterprise Rent-A-Car is located at 20 E Randolph St, 3rd Floor, Chicago, IL 60601.

What are the operating hours for Enterprise Rent-A-Car at the Millennium Park location?

The location is open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 2:00 PM, and Sunday from 10:00 AM to 4:00 PM.

Brand Certified Facts from Enterprise Rent-A-Car

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Certified May 03, 2026Yext Knowledge Graph
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