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Enterprise Rent-A-Car

4.1
(274 reviews)

Business Details

5451 N Northwest Hwy, Chicago, IL
60630, United States
(773) 631-4422

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Chicago, IL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Norwood Park location today.

Location

Enterprise Rent-A-Car
5451 N Northwest Hwy, Chicago, IL
60630, United States

Hours

Monday8:00 AM - 6:00 PM
Tuesday8:00 AM - 6:00 PM
Wednesday8:00 AM - 6:00 PM
Thursday8:00 AM - 6:00 PM
Friday8:00 AM - 6:00 PM
Saturday8:00 AM - 12:00 PM
SundayClosed

Reviews

4.1
274 reviews
5 stars
184
4 stars
30
3 stars
8
2 stars
6
1 star
46
  • SH
    Sajed Hamarshe
    5 days ago
    1.0
    I had a very disappointing experience with this rental company. After returning the car on time and in good condition, they started making up issues that were never mentioned at pickup or during my rental period. Suddenly, I was being blamed for damages and charges that I know for a fact I didn’t cause. There was no clear evidence, no proper inspection done in front of me, and no communication until after they decided to add extra charges. It honestly feels like they’re trying to squeeze money out of customers after the fact. Customer service was no help either—they just repeated the same claims without actually listening or providing proof. This kind of behavior is unacceptable and very unprofessional. I would not recommend this company to anyone. Be very careful and document everything if you decide to rent from them.
  • KJ
    Kaleigh J
    Mar 28, 2026
    1.0
    Charged fees for tolls even though I paid for all of them through the ipass website. Additionally, I was charged fees for a less than full gas tank, lol. Terrible location with very limited parking and awful customer service. Overall, just an awful experience.
  • LC
    Lee Chavez
    Feb 18, 2026
    5.0
    The crew at this location was top notch. Everyone involved was friendly and courteous.
  • MW
    Margaret (Samantha) Wolf
    Feb 2, 2026
    1.0
    So slow… I reserved a compact car for 9:00. Didn’t get a vehicle until after 9:30, and they substituted a 15 passenger van! Why wasn’t the car I reserved there for me at the designated time??? Will go back to Budget next time.
  • HS
    Harley Sexton
    Jan 30, 2026
    5.0
    This place was very helpful, way more so than Hertz. Jacob and Armando made everything painless.

Frequently Asked Questions About Enterprise Rent-A-Car

Where is Enterprise Rent-A-Car located in Chicago?

Enterprise Rent-A-Car is located at 5451 N Northwest Hwy, Chicago, IL 60630.

What are the operating hours of Enterprise Rent-A-Car in Norwood Park?

The location is open Monday through Friday from 8:00 AM to 6:00 PM, and Saturday from 8:00 AM to 12:00 PM. It is closed on Sundays.

Brand Certified Facts from Enterprise Rent-A-Car

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Certified May 03, 2026Yext Knowledge Graph
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