Valvoline Instant Oil Change

4.5
172 reviews
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Business Details

3808 S Western Ave, Chicago, IL
60609, United States
(773) 927-5005
https://store.vioc.com/il/chicago/3808-s-western-ave
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About

Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Chicago.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
3808 S Western Ave, Chicago, IL
60609, United States

Hours

Reviews

4.5
172 reviews
5 stars
137
4 stars
13
3 stars
5
2 stars
6
1 star
11

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the professionalism and friendliness of the staff, highlighting their thoroughness and willingness to explain services.

Efficiency

Numerous reviews noted the quick service, with many customers appreciating the fast turnaround time for oil changes.

Pricing Concerns

Some customers expressed dissatisfaction with pricing, feeling that services were expensive compared to competitors, and noted pressure to purchase additional services.

Customer Experience

While many reviews were positive about the overall experience, a few customers reported issues with service quality and follow-up, particularly regarding negligence and lack of accountability.

Staff Knowledge

Customers frequently mentioned the staff's knowledge and ability to provide clear explanations, which was especially appreciated by those less familiar with car maintenance.
  • OQ
    Ofelia Quintana
    Nov 11, 2025
    5.0
    Very good place for an oil change! Efren was very professional. Will for sure come back!
  • JJ
    Joella
    Oct 19, 2025
    5.0
    The service people here were efficient knowledgeable and greeted you with a smile.
  • TG
    Taja Green
    Oct 16, 2025
    1.0
    Don’t recommend!
  • PP
    PiTaBear
    Oct 6, 2025
    5.0
    Got my oil change done in this location by Joaquin,Raphael,and Carlos they were all very professional and they all had a friendly and positive attitude. They took their time to inspect my car and had me out of there in no time . Will be coming over soon for my next oil change !! :)
  • DI
    Daisy Ibarra
    Oct 6, 2025
    5.0
    As a girl you don’t really know about cars but thankfully I had Joaquin, Raphael, and Carlos take a look inside my hood, they were very professional and explained what I needed, for a good price too. I will definitely be coming back here to this location for my next oil change. Thank you VALVOLINE! Got my truck running good :)
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Frequently Asked Questions About Valvoline Instant Oil Change

What services does Valvoline Instant Oil Change offer?

Valvoline Instant Oil Change provides quick, easy preventive vehicle maintenance services including 15-minute stay-in-your-car oil changes and a wide range of maintenance solutions for all vehicle types.

Where is Valvoline Instant Oil Change located?

It is located at 3808 S Western Ave, Chicago, IL 60609, USA.