SIXT Rent A Car Chicago Lincoln Park

Reviews

• LT

  lisa taras

  6 days ago
  1.0
  This location is terrible. Please read reviews before booking and know what you're in for. We've rented through Sixt at other locations and did not encounter these situations. I'm just here to say what others have already pointed out-filthy cars and I mean filthy. I actually rented a Jeep through Naperville but the change oil light was coming on and so I was exchanging that for a different vehicle at LP. Because I had to pick my kids up from school I didn't have time to walk all the way back to the office and complain and wait while it got sorted out, I actually had no choice but to take the car I was given. I documented pictures and left. Later, I tried to call the office but Sixt has no way of getting in touch with office staff. Customer service said I could go back (again) to exchange yet they had no way of calling the staff to ensure that a new car would be clean. Buyer Beware.
• AK

  Amy Krause

  Mar 4, 2026
  5.0
  Trey is the absolute best! He goes above and beyond to make the process quick and easy!
• AB

  Amarsaikhan Batjargal

  Feb 22, 2026
  2.0
  I was charged $22 for 2 gallons of fuel after driving only from the gas station to the dropoff location. The attached photo shows the fuel gauge was still almost full. It was marked as 7/8 according to their protocol. The car was parked on an incline, which can affect the gauge reading. This charge does not seem accurate and does not make sense!
• SH

  Sharmane Hogan

  Feb 16, 2026
  5.0
  I had an amazing experience at Sixt thanks to Trey! He truly went above and beyond to make sure I was in the right car for my needs. He took the time to listen, explained my options clearly, and made sure I felt confident in my choice before leaving the lot. What stood out most was how genuine and personable he was. Exceptional customer service can be hard to find, but Trey delivered it effortlessly. He made the entire rental process smooth, stress-free, and actually enjoyable. Sixt is lucky to have someone like Trey on their team. I highly recommend asking for him if you want top-tier service!
• RR

  R R

  Feb 10, 2026
  1.0
  Save your time and rent somewhere else. The customer service at this location. Is horrendous. Jake at the front desk and Trey the manager has no explanation as to why they couldn’t rent a cart to me. I have Avis and Hertz Presidents club status so renting cars is not new to me. Now I know why I stay with Avis and Hertz. I’m off to the Hertz office on Clark and should have gone there in the first place and not wasted my time.

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